What are the responsibilities and job description for the Client Services Associate position at Hader Solutions?
Ensure accurate end-to-end handling of patient specimens by receiving, verifying, logging, and tracking samples while maintaining complete records and regulatory compliance.
Key Responsibilities Include
Key Responsibilities Include
- Confirm specimen integrity and documentation accuracy upon receipt.
- Record specimen details and maintain traceability throughout the testing process.
- Track specimens to support timely laboratory workflows.
- Coordinate with clients, healthcare providers, and internal laboratory teams to resolve submission discrepancies or issues.
- Maintain adherence to applicable compliance and quality standards.
- Strong attention to detail and accuracy in documentation.
- Ability to troubleshoot and resolve specimen submission problems.
- Knowledge of regulatory and laboratory compliance expectations.
- Effective communication and collaboration across multiple stakeholders.