Senior Product Manager, Platform - Data Management & Customer Onboarding

hackajob is collaborating with Sage to connect them with exceptional professionals for this role.

Sage Intacct is AI-powered financial management software trusted by growing and complex organizations to run their core finance operations. Our Platform team builds the shared capabilities that support Sage Intacct at scale, including data, analytics, identity, integrations, APIs, and AI-powered workflows that reduce manual effort in onboarding and help improve the quality and reliability of migrated financial data.

We're looking for a Senior Product Manager, Platform to lead the Data Management, Migration, and Customer Onboarding domains. You’ll own the strategy, roadmap, and execution for data imports, migration workflows, customer provisioning, and onboarding capabilities that help customers get up and running faster, with cleaner data and less friction.

This is a high-priority platform role tied directly to one of Sage Intacct’s biggest customer experience opportunities: reducing the time and complexity it takes to onboard customers and migrate financial data. You’ll build on a new data import service that is being rolled out across Sage Intacct and shape the next layer of migration tooling, automation, and AI-supported workflows that improve the experience for customers, implementation teams, partners, and internal teams.

Location Requirement: Hybrid; 3 days per week of in-office collaboration from our Atlanta office (Ponce City Market)

Minimum Qualifications

• Your bring 6 years of senior product management experience in B2B SaaS, cloud software, fintech, financial systems, or a closely related software environment. Adjacent experience in software implementation, solutions engineering, or technical product delivery may also be considered when it includes product ownership, data migration, or onboarding workflow experience.
• You have experience with data import, ETL processes, data migration tools, data transformation, validation, or data quality workflows within a software product or implementation environment.
• You understand how data structures, databases, APIs, data schemas, and integration patterns affect how data moves into and across a product.
• You can speak to your experience translating complex customer workflows, implementation challenges, or technical requirements into clear product requirements, user stories, and roadmap priorities.
• You bring experience working with Customer Success, Implementation, Professional Services, Support, or Partners to improve onboarding, provisioning, migration, or customer setup workflows.
• You have experience using data, customer feedback, operational metrics, or implementation insights to prioritize product improvements and measure impact.
• You are effective at aligning Engineering, User Experience, Customer Success, Implementation, Partners, and business stakeholders around product priorities and trade-offs.
• You can speak to how you have used AI, automation, data tools, or analytics to improve your product workflows, discovery, prioritization, or delivery.
• You can bring structure to complex platform work, balancing customer needs, technical constraints, dependencies, and business priorities.
  
  

Why Join Sage?

• Own a high-priority platform domain with a dedicated team, clear product charter, and executive-level visibility across Sage Intacct.
• Build on a new data import service that is being rolled out across Sage Intacct, shaping the next layer of migration tooling, automation, and onboarding workflows rather than starting from scratch.
• Work on a meaningful customer problem: reducing the time and complexity it takes to onboard customers, migrate financial data, and help implementation teams deliver value faster.
• Grow your career within a stable, global SaaS company guided by our mantra “we do the right thing” and values: Human, Bold, Trust, and Simplify, with 40 paid volunteer hours per year through Sage Foundation.
  
  

Key Responsibilities

Product Strategy & Roadmap

• Define and execute the product vision and roadmap for data management and onboarding capabilities
• Identify opportunities to leverage AI to improve data ingestion, migration, and onboarding efficiency
• Balance customer needs, technical constraints, and business goals
  
  

Data Management & Migration

• Own features related to data import, transformation, validation, and migration
• Ensure support for multiple data sources (e.g., legacy accounting systems, spreadsheets, APIs)
• Improve data quality, error handling, and reconciliation processes
  
  

Customer Onboarding & Provisioning

• Design and optimize customer provisioning workflows (company setup, configuration)
• Partner with Customer Success, Implementation teams, and Partners to streamline onboarding processes
• Reduce onboarding friction and accelerate time-to-first-value
  
  

Execution & Delivery

• Collaborate with engineering and design (UX) teams to deliver high-quality product features
• Write clear product requirements, user stories, and acceptance criteria
• Prioritize backlog based on impact, effort, and customer needs
  
  

Customer & Stakeholder Engagement

• Gather feedback from customers, implementation teams, partners, and internal stakeholders
• Analyze onboarding metrics (e.g., time to onboard, data migration error rates, import volume)
• Act as the voice of the customer in product decisions
  
  

Operational Excellence

• Define scalable onboarding processes
• Drive automation in data import and provisioning workflows
• Ensure compliance with financial data standards and security best practices
  
  

Benefits? We have plenty.

• Competitive annual bonuses (20%)
• Comprehensive health, dental, and vision coverage
• 401(k) retirement match (100% matching up to 4%)
• 10 paid holidays 1 floating holiday (can be used anytime)
• 21 days PTO 1 additional day each year of employment
• 18 weeks of paid parental leave (offered 1 year after the start date)
• Work Away Program: Opportunity to work & play for 10 weeks from another country (Sage-approved list)
• Sage Foundation: 5 days paid yearly to volunteer
• $5,250 tuition reimbursement per calendar year starting 6 months after the hire date
• Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually)