Narrative Strategy & Engagement Lead

hackajob is collaborating with Comcast to connect them with exceptional tech professionals for this role.

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

We are seeking a dynamic leader for the role of Technical Program Manager 6, Narrative & Strategy Development, supporting GTO and the IT Strategy team. This role is designed to elevate internal and executive communications, driving alignment, engagement, and strategic clarity across the organization. It oversees executive narrative strategy and development, collaborating closely with cross-functional teams and senior staff to stay aligned with critical objectives. Ultimately, you will contribute to the objectives of GTO by leveraging compelling, structured, audience-first storytelling across channels and formats to inspire engagement and influence behavioral change.

Job Description

Core Responsibilities

• Understand Global Technology and Information Technology mission, north stars, and goals, and how initiatives align with them.
• Work with GTO and IT executives on strategic alignment and messaging with initiatives.
• Create and deliver high-quality, on-message materials (slides, decks, white papers, etc.) for executive and external presentations/publications.
• Facilitate the development of broad, long-term objectives that guide an organization's efforts and resources to achieve its mission and vision.
• Work with GTO and IT executives on effective “story telling” to more effectively influence decision making that supports its mission and vision.
• Research industry strategic approaches and educate/influence leaders on potential benefits.
• Consult with leaders on effectiveness of metrics and messaging of strategic goals.
• Coach to optimize impact of executive presentations.
• Consistently exercise independent judgment and discretion in matters of significance.
• Maintain regular, consistent, and punctual attendance. Work nights and weekends, variable schedule(s), and overtime as necessary.
• Perform other duties and responsibilities as assigned.
  
  

Employees At All Levels Are Expected To

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.
  
  

Disclaimer

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
  
  

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills

User Experience (UX) Design; Strategic Storytelling; Leading by Influence

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

15 Years