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Helpdesk Technician

hackajob
Fort Meade, MD Full Time
POSTED ON 11/21/2025 CLOSED ON 12/17/2025

What are the responsibilities and job description for the Helpdesk Technician position at hackajob?

hackajob is collaborating with MANTECH to connect them with exceptional tech professionals for this role.

Unlock the secrets of intelligence with MANTECH! Join a dynamic team at the forefront of national security, providing advanced solutions to government intelligence agencies. Since 1968, we’ve been solving the toughest challenges with groundbreaking tech. Explore thrilling projects in Digital Transformation, Cybersecurity, IT, Data Analytics and Software Development. Elevate your career and make a difference. Your adventure begins now—unleash your potential with MANTECH!

MANTECH seeks a motivated, career and customer-oriented Helpdesk Technician in the Fort Meade, MD area. In this role, you will provide Tier 1 on-site and remote support for computer workstations, servers, printers, peripherals, and teleconferencing equipment.

Responsibilities Include, But Are Not Limited To

Respond to customers’ requests for modifications to organizational policies based on Risk Management Framework requirements.

Coordinate response to customer requests with Systems Administrators

Coordination of risk management framework

Minimum Qualifications

High School Diploma/GED and 4 years of related experience OR an Associate’s Degree and 2 years of related experience

Experience supporting end user terminal devices; device management, security and operations

Security Clearance Requirements

Current/Active TS/SCI with Polygraph.

Physical Requirements

Must be able to remain in a stationary position 50%.

Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.

The person in this position frequently communicates with co-workers, management, and customers, which may involve delivering presentations.

The projected compensation range for this position is $74,000.00-$123,100.00. There are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (For Remote Opportunities), education and certifications as well as Federal Government Contract Labor categories. In addition, MANTECH invests in its employees beyond just compensation. MANTECH’s benefits offerings include, dependent upon position, Health Insurance, Life Insurance, Paid Time Off, Holiday Pay, short-term and long-term Disability, Retirement and Savings, Learning and Development opportunities, wellness programs as well as other optional benefit elections.

MANTECH International Corporation considers all qualified applicants for employment without regard to disability or veteran status or any other status protected under any federal, state, or local law or regulation.

If you need a reasonable accommodation to apply for a position with MANTECH, please email us at careers@mantech.com and provide your name and contact information.

Salary : $74,000 - $123,100

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