What are the responsibilities and job description for the Client Officer position at hackajob?
hackajob is collaborating with Conveo.ai to connect them with exceptional professionals for this role.
What We Are Building At Conveo
Conveo is the AI research platform enabling fast, affordable, and high-quality consumer / B2B research. Global brands like Unilever, Google, and Orange use our AI video interviewer to generate insights across marketing and product teams.
#1 What problem are we solving, and why is this an important problem to solve
The current/traditional research methods companies rely on are slow, expensive, and superficial. Running great research also requires expertise, which is a blocker to many companies. That directly affects how well companies understand their customers and how well they can serve them.
#2 The team you will join
You will join an extremely talented team of incredibly passionate, high-energy people. We go the extra mile while having the best time of our lives. Our team has the combination of decades of market research knowledge, incredible engineering ability, and experience building companies.
#3 How we operate
As a Client Officer at Conveo, you will own and deepen relationships at the highest levels of some of the world’s most influential organizations. You are the strategic partner trusted by global insights, marketing, innovation, and product leaders to guide their transformation toward AI-powered qualitative research. Your work shapes how multinational enterprises adopt, scale, and operationalize Conveo across markets and business units—turning early wins into global capabilities embedded in how companies understand consumers and make decisions.
This is not traditional account management. This is a senior, high-impact role for a commercial strategist, an enterprise navigator, and a relationship architect. You will engage C-suite, VPs, and global research leaders; anticipate organizational shifts before clients articulate them; craft multi-year partnership blueprints; and unlock major expansion opportunities by aligning Conveo with your clients’ long-term strategic priorities.
Your mandate: own the commercial and strategic success of Conveo’s most important accounts, build multi-market influence networks, and drive large-scale expansion that changes the trajectory of Conveo’s growth.
This is a high-leverage, deeply relationship-driven role in which you will:
At Conveo, you’ll join a team that genuinely enjoys working and spending time together. We care about building real relationships, not just great products. That’s why we run quarterly team off-sites where we disconnect, reset, and have fun. Our next one is a retreat in the Alps this March.
Plus
What We Are Building At Conveo
Conveo is the AI research platform enabling fast, affordable, and high-quality consumer / B2B research. Global brands like Unilever, Google, and Orange use our AI video interviewer to generate insights across marketing and product teams.
#1 What problem are we solving, and why is this an important problem to solve
The current/traditional research methods companies rely on are slow, expensive, and superficial. Running great research also requires expertise, which is a blocker to many companies. That directly affects how well companies understand their customers and how well they can serve them.
#2 The team you will join
You will join an extremely talented team of incredibly passionate, high-energy people. We go the extra mile while having the best time of our lives. Our team has the combination of decades of market research knowledge, incredible engineering ability, and experience building companies.
#3 How we operate
- We truly care about our clients and the problem we solve. That means we humbly go the extra mile every time.
- We work hard, and we have fun.
- To keep our quality bar incredibly high, we want to execute with the smallest possible team.
As a Client Officer at Conveo, you will own and deepen relationships at the highest levels of some of the world’s most influential organizations. You are the strategic partner trusted by global insights, marketing, innovation, and product leaders to guide their transformation toward AI-powered qualitative research. Your work shapes how multinational enterprises adopt, scale, and operationalize Conveo across markets and business units—turning early wins into global capabilities embedded in how companies understand consumers and make decisions.
This is not traditional account management. This is a senior, high-impact role for a commercial strategist, an enterprise navigator, and a relationship architect. You will engage C-suite, VPs, and global research leaders; anticipate organizational shifts before clients articulate them; craft multi-year partnership blueprints; and unlock major expansion opportunities by aligning Conveo with your clients’ long-term strategic priorities.
Your mandate: own the commercial and strategic success of Conveo’s most important accounts, build multi-market influence networks, and drive large-scale expansion that changes the trajectory of Conveo’s growth.
This is a high-leverage, deeply relationship-driven role in which you will:
- Own and cultivate executive-level relationships across global accounts.
- Understand complex organizational structures, politics, incentives, and budget cycles.
- Lead multi-year commercial strategy for your most strategic enterprise logos.
- Drive large expansions across geographies, business units, and divisions.
- Shape high-impact narratives that position Conveo as a strategic capability, not a vendor.
- Own strategic commercial outcomes across global accounts
- Hold multi-year renewal, expansion, and revenue targets.
- Build long-range account roadmaps tied to clients’ strategic priorities.
- Navigate global procurement cycles, enterprise contracting, and budget negotiations.
- Partner with CS & Research to turn usage signals into high-value commercial opportunities.
- Build and deepen executive relationships
- Work directly with VPs, GMs, global heads of Insights, CXOs, and senior decision-makers.
- Establish Conveo as a long-term strategic partner trusted for future capability planning.
- Build influence networks across markets, functions, and leadership layers.
- Coach internal champions to advocate for Conveo at the highest levels.
- Architect enterprise-wide expansion
- Identify and prioritize new markets, teams, and business units with high revenue potential.
- Lead multi-market deployment strategies with CS, Research, Product, and founders.
- Craft strategic proposals and pricing frameworks for global agreements.
- Drive rollouts that turn single-team adoption into organizational transformation.
- Protect, grow, and future-proof strategic revenue
- Build robust pre-renewal strategies with long visibility into risk and opportunity.
- Maintain senior alignment continuously—not just at renewal time.
- Lead executive business reviews that articulate value, ROI, and strategic impact.
- Ensure strong stakeholder coverage across champions, influencers, sponsors, and buyers.
- Represent Conveo as a strategic leader
- Present at executive steering committees, workshops, and global research summits.
- Collaborate with founders to shape commercial strategies for major accounts.
- Turn successful programs into flagship case studies and enterprise advocacy.
- Influence Conveo’s roadmap through client insights and future-looking needs.
- 10 years in Enterprise Account Management, Consulting, Strategic Partnerships, Market Research, or similar roles.
- Proven ownership of large, complex, multi-market enterprise accounts.
- Exceptional communication, framing, and negotiation skills.
- Ability to operate with senior executives and influence multi-stakeholder environments.
- Strong commercial instincts and experience shaping strategic account plans.
- Comfort with AI-driven products and translating technical capabilities into executive narratives.
- High ownership, deep curiosity, and a bias for action in fast-moving environments.
- Experience working with global enterprise accounts, ideally in CPG, Tech, Pharma, or Financial Services.
- Familiarity with market research or marketing workflows (qual research, panels, moderating, survey/interview design).
- Insight or qualitative research background.
- Prior experience driving enterprise-wide SaaS transformations.
- Conveo becomes a strategic capability embedded across your clients’ global teams.
- Your accounts deliver industry-leading NRR, including multi-geo expansions.
- Champions across markets advocate for Conveo internally and externally.
- You maintain deep executive alignment with clear multi-year partnership plans.
- Renewals are predictable, on track early, and supported by strong, measurable value.
- CS, Research, Product, and Sales see you as the orchestrator of the long-term strategy.
At Conveo, you’ll join a team that genuinely enjoys working and spending time together. We care about building real relationships, not just great products. That’s why we run quarterly team off-sites where we disconnect, reset, and have fun. Our next one is a retreat in the Alps this March.
Plus
- Own attention for a hyper-growth, YC-backed AI company.
- Direct access to founders and high-leverage operators.
- Help define how AI-powered research becomes the global default.
- Be part of a team aiming to go from one to one hundred million ARR in record time.
- Competitive compensation with meaningful equity upside.
- A culture built on taste, speed, ownership, and ambition.
- Opportunities to travel globally and build real relationships with customers shaping the future.
Salary : $150,000 - $350,000