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Client Care Advocate - ICF

HACIENDA GROUP
Phoenix, AZ Full Time
POSTED ON 3/9/2026
AVAILABLE BEFORE 5/9/2026

Job Title: Client Care Advocate (CCA)

Department:ICF

Reports to: Nursing Manager

Location: 1402 E South Mountain Ave. | Phoenix, Arizona | 85042

Hiring Bonus Available!

Job Type: Full-Time, Part-Time, and PRN

Shift(s): 

Full-Time: 

Day:

  • 6 am to 6:30 pm - Sunday, Monday, Tuesday (36 hours)
  • 6 am to 6:30 pm - Saturday, Sunday, Monday (36 hours)
  • 6 am to 6:30 pm - Sunday, Wednesday, Saturday (36 hours)
  • 6 am to 6:30 pm - Thursday, Friday, Saturday (36 hours)

Night:

  • 6 pm to 6:30 am - Sunday, Monday, Tuesday (36 hours)
  • 6 pm to 6:30 am - Friday, Saturday, Sunday (36 hours)
  • 6 pm to 6:30 am - Tuesday, Thursday, Saturday (36 hours) 
  • 6 pm to 6:30 am - Thursday, Friday, Saturday (36 hours)
  • 6 pm to 6:30 am - Wednesday, Friday, Saturday (36 hours)
  • 6 pm to 6:30 am - Monday, Tuesday, Saturday (36 hours)

Part-Time:

Day:

  • 6 am to 6:30 pm - Wednesday and Saturday (24 hours)

Summary: The Caregiver is responsible for providing direct care services to residents with developmental or intellectual disabilities in an intermediate care facility, This is a safety sensitive position.

  • Reports to work on time for each shift as assigned
  • Performs and documents direct client care including, but not limited to assisting clients with ADLS such as bathing, grooming, eating, repositioning, and toileting
  • Must perform duties following safety standards required for this position including but not limited to use of PPEs
  • Communicate in a professional manner to Hacienda Healthcare personnel and family members
  • Must attend all required education /staff meetings
  • Participates in client related activities both on/off main campus
  • Achieve and maintain client care competencies as taught in the initial phase of employment and thereafter
  • Ensures clients personal belongings and equipment are in working condition and ready for use on daily basis
  • Complies with Hacienda Healthcare Safety Check Policy
  • Understands active treatment and providing active treatment on an ongoing basis throughout the shift
  • Understands ,implements , documents all client programs and essential paperwork as outlined in the ISP (Individualized Support Plan)
  • Ensures and maintains all compliance is completed in a timely manner which includes CPR & 1st Aid, TB, Finger Print Clearance, Flu Shot, Article 9
  • Must understand and follow basic infection control standards
  • Follows all department specific procedures including but not limited to nightly chores, rounds report and stay overs

Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Qualifications:

Minimum Qualifications:

  1. Have a high school diploma or GED preferred
  2. Related experience preferred

Company Benefits:

  • Medical
  • Dental
  • Vision
  • Short and Long Term Disability
  • Basic Life Insurance/Accidental Death & Dismemberment

403B Retirement plan

  • $ for $ up to 4%
  • 3 year vesting

Employee Assistance Plan: Confidential/ Free of Charge

 

Vacation- Generous accrual based on scheduled hours (For full-time and part-time 24)
Sick Leave- Based on scheduled hours
Holidays- Six paid holidays based on scheduled hours (For full-time)

Hacienda HealthCare is proud to be an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Salary.com Estimation for Client Care Advocate - ICF in Phoenix, AZ
$39,978 to $53,004
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