What are the responsibilities and job description for the Assistant ReStore Manager position at Habitat for Humanity of the Charlotte Region?
Description
Why Join Us?
Be part of a mission-driven team that creates a positive impact on our community. The ReStore Assistant Manager role offers the chance to lead a dynamic team, engage with volunteers and customers, and support Habitat Charlotte’s vision of affordable housing for all.
Position Overview:
Habitat Charlotte is seeking a motivated ReStore Assistant Manager to support daily store operations, lead staff and volunteers, and deliver exceptional customer experience. This key-holding management role works closely with the ReStore Manager to ensure financial success, operational efficiency, and a safe, welcoming environment for customers, volunteers, and donors.
Key Responsibilities:
Habitat for Humanity of the Charlotte Region program funding often includes federal funding and this role may support federally funded activities. People qualifying as Section 3 residents per Section 3 of the HUD Act of 1968 (12 U.S.C
Why Join Us?
Be part of a mission-driven team that creates a positive impact on our community. The ReStore Assistant Manager role offers the chance to lead a dynamic team, engage with volunteers and customers, and support Habitat Charlotte’s vision of affordable housing for all.
Position Overview:
Habitat Charlotte is seeking a motivated ReStore Assistant Manager to support daily store operations, lead staff and volunteers, and deliver exceptional customer experience. This key-holding management role works closely with the ReStore Manager to ensure financial success, operational efficiency, and a safe, welcoming environment for customers, volunteers, and donors.
Key Responsibilities:
- Assist with store operations, including opening/closing, safe counts, money handling, shipment receiving, inventory and cycle counts, and transaction research
- Monitor daily sales and review P&L reports to support expense control and profitability
- Lead, train, and develop store staff to achieve store goals with a positive, engaging management style
- Support basic HR functions including interviewing, hiring, counseling, and training
- Maintain store policies, legal and safety requirements, and a clean, organized environment
- Ensure volunteers, donors, Homeowners in Progress (HIPs), and Community Service Workers have a meaningful experience
- Collaborate with other departments (HR, IT, Accounting, Volunteer Services)
- Accurately complete reports and all end-of-day documentation
- Consistently provide exceptional customer service and represent Habitat Charlotte positively
- 3 years of management experience in retail or customer service
- Valid driver’s license and reliable vehicle for occasional business use
- Basic HR skills and experience leading a team
- Proficiency with MS Office and POS systems
- Financial tracking and basic accounting experience
- Strong verbal and written communication skills
- Stand for extended periods and perform repetitive movements
- Lift 50 lbs. unassisted, over 50 lbs. with assistance, and move merchandise throughout the store
- Operate a forklift (certification provided) and climb steps to forklift cab
- Work flexible schedule including evenings, Saturdays, and holidays
Habitat for Humanity of the Charlotte Region program funding often includes federal funding and this role may support federally funded activities. People qualifying as Section 3 residents per Section 3 of the HUD Act of 1968 (12 U.S.C
- 1701u) and its associated regulations (24 C.F.R. Part 75) are encouraged to apply. Information on Section 3 qualifications and certification material available upon request.
