What are the responsibilities and job description for the Phoenixville ReStore Lead Associate position at Habitat for Humanity of Chester County?
General Description:
This position is responsible for providing friendly, courteous assistance to ReStore customers in day-to-day store operations, serving as a key holder to facilitate store opening and closing duties, and assisting with supervisory tasks, inventory management, and volunteer coordination in the absence of the ReStore Manager.
Primary Responsibilities:
• Must be able to embrace the vision of HFHCC, and the ReStore’s role in it, and effectively communicate the vision to volunteers, customers, and donors.
• Ensure that all items donated are priced in accordance with the ReStore pricing guidelines.
• Responsible for accurate operation of the cash register system.
• Assist in safe and careful loading and unloading of ReStore donations and purchases from customers’ vehicles and ReStore trucks.
• Maintain cleanliness and organization in the ReStore. Keep aisles clear of product and debris and discard items that are not profitable to the store.
• Continuously monitor safety and security of the receiving and sales area.
• Support ReStore safety, security, and anti-theft procedures.
• Consistently create a welcome environment for the customers by greeting and assisting them, as well as responding to customers’ needs quickly and efficiently.
• Primary key holder who can open and close the store and assist with store operations in the absence of the manager.
• Follow written opening and closing procedures in the absence of the manager.
• Assist staff and volunteers in the absence of the manager.
• Other duties as assigned or necessary for effective operation of the store.
Requirements
• Excellent customer service and verbal communication skills.
• Basic computer and math skills with the ability to operate a cash register.
• Ability to effectively relate to customers, staff, and volunteers.
• Dependability and flexibility with regard to attendance.
• High School diploma or equivalent required.
• 1-3 years retail experience preferred.
• Ability to safely lift and position up to 50 pounds. Job may entail occasional bending, kneeling, and reaching, often in awkward or tiring positions. The bulk of time is spent standing, walking, and assisting customers.
• Dedication to and ability to articulate the mission and values of Habitat for Humanity of Chester County.