ReStore Sales Associate

Position Description

We are seeking a part-time ReStore Sales Associate to join our team. This person will help customers, receive donations, organize merchandise, and support the daily operations of the ReStore. Our ReStore Associates work with the Habitat ReStore team and volunteers to assist with the daily operations of running the ReStore while providing excellent customer service to shoppers and donors.

This person will work with the ReStore Assistant Manager, Operations, the ReStore Acquisitions Manager, and the Interim ReStore Manager to plan and execute tasks and projects assigned each day at the ReStore.

Responsibilities

This role mainly involves customer service, organization of merchandise, and receiving donations, but it also includes daily and weekly recurring activities as well as special projects throughout the year.

The day-to-day tasks will vary depending on the needs of the ReStore and availability of volunteers. Below is a sample of typical tasks:

· Greet and assist ReStore customers and create a friendly, helpful atmosphere

· Address customer inquiries regarding merchandise, pricing, sales, and store policies in a timely, courteous, and professional manner

· Process customer payments and refunds utilizing electronic point-of-sale equipment

· Assist customers, staff, and volunteers with loading purchases when needed

· Help maintain a clean, organized, and presentable ReStore

· Maintain merchandise on the sales floor by stocking and restocking inventory, assisting with displays, and organizing selling floor and warehouse areas

· Assist donors, staff, and volunteers with unloading donations

· Work with and provide guidance to volunteers

· Provide a safe, positive, and productive experience for customers, donors, and volunteers

· Ensure and follow good safety and security practices at the ReStore

· Assist with opening and closing the ReStore following standard operating procedures

· Participate in Habitat and ReStore staff meetings and assist with special projects as assigned

Personal Talents and Skills

· Experience in sales or customer service with a demonstrated understanding of sales principles and customer service practices

· Excellent verbal communication and customer service skills

· Ability to navigate changing job duties, including organizing and prioritizing multiple tasks for completion within deadlines and anticipating needs or problems

· Ability to work within existing systems and look for ways to increase efficiency

· Ability to effectively communicate with customers, volunteers, donors, and HHHV staff

· Ability to work individually and with a team

· Ability to relate to people with diverse backgrounds

· Basic math and computer skills and ability to learn ThriftCart POS

· Ability to multitask while remaining attentive to customers to the needs of the business

· Willingness to seek and provide feedback in a constructive manner

· Curiosity for the work and willingness to take on new tasks

· Ability to work unsupervised to complete tasks on time with regularity

Physical Abilities In accordance with the American Disabilities ACT (ADA):

This position requires the physical ability to:

• Sit, walk, and/or stand for prolonged periods of time
• Use all senses, including but not limited to sight and hearing
• Stand, stoop, bend, grasp and/or hold in order to complete job duties
• Work in non-temperature-controlled conditions and outdoors
• Safely lift at least 80 lbs. on a regular basis

Position Term & Schedule

The ReStore Sales Associate position is a part-time (16-24 hours per week), hourly, non-exempt position starting immediately. Starting pay is $16.00 to $18.00 per hour based on experience. This position may have the potential to move to a full-time position in the future.

The ReStore Sales Associate position reports to work at the Habitat ReStore located at 6241 Jackson Rd, Ann Arbor, MI 48103. The normal ReStore schedule is Tuesday-Saturday 10:00 am – 6:00 pm. This part-time position may be scheduled on any day. The Sales Associate position will report to Patti Arabo, the Assistant Manager, Operations.

Benefits

After an Employee’s successful initial introductory period of 90 days: HHHV offers part-time employees 401k Retirement Savings Plan with employer match and a generous amount of paid time off each year. Full-time Employees are eligible for additional benefits.

Application Process & Estimated Timeline

To apply, please email your resume to jobs@h4h.org and a copy to patti@h4h.org

Resume Deadline: 10-26-26

Interviews Held: 10-27-26 to 10-29-26

Final Hiring Decision Made: 11-2-26

No calls please.

Organizational Background

Habitat for Humanity of Huron Valley (HHHV) is a dynamic, progressive nonprofit organization that seeks to enrich our whole community through a legacy of affordable homeownership for households of low-income in Washtenaw County. Habitat for Humanity of Huron Valley began its work in Washtenaw County in 1989, and since then has renovated and sold over 260 homes to low-income buyers, completed over 8,000 home repairs for low-income households, provided financial counseling to over 1,800 households, and engaged with more than 10,900 community residents and partners in neighborhood revitalization activities.

Background check

All employees are subject to a sex offender registry check and a driving record check. In order to drive for Habitat, employees must be insurable by Habitat and at least 18 years of age, with no more than 2 speeding tickets in 2 years or 3 speeding tickets in 3 years. Employees must not have reckless driving or DUI in the previous 5-year period.

Equal Employment Opportunity

Habitat for Humanity of Huron Valley provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, weight, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

Pay: $16.00 - $18.00 per hour

Expected hours: 16.0 – 24.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Paid time off

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $16 - $18