Director of Operations

Director of Operations

Job Summary:

Habakkuk is a faith-based orthopedic medical device distributor committed to serving others with integrity, excellence, and a servant’s heart. We are seeking a Director of Operations to join our team. We are looking for an organized, proactive leader who has a servant’s heart in everyday responsibilities and perseveres through challenges. The Director of Operations will oversee inventory, surgical scheduling, order processing, and warehouse operations while supporting our sales representatives and building strong relationships with manufacturers, clinics, and hospitals.

Duties/Responsibilities:

• Serve as an active member of the Habakkuk Leadership Team, contributing to strategic planning, decision-making, and organizational growth.
• Oversee inventory management, including audits, par levels, loaner orders, restocks, backorders, expiring products, and usage tickets.
• Coordinate surgery schedules with clinics and surgeon staff; maintain accurate operations calendars and anticipate inventory needs.
• Collect and process purchase orders, confirm established pricing, assist with pricing needs, and maintain relationships with hospital purchasing departments.
• Maintain accurate operational records and data entry.
• Coordinate patient-specific planning, including scheduling, imaging uploads, surgical plans, and surgical guide orders.
• Oversee warehouse organization, shipping and receiving, and consistent warehouse procedures in partnership with sales representatives.
• Lead operational improvements, communicate effectively across teams, and support accountability in daily workflows.
• Perform other duties as assigned.

Required Skills/Abilities:

• Excellent interpersonal, written, and verbal communication skills with manufacturers, hospitals, clinics, and internal team members.
• Strong organizational skills, attention to detail, and accuracy in data entry and documentation.
•  Demonstrated leadership, problem-solving, and ability to manage competing priorities.
•  Experience with inventory management and operational processes.
• Ability to function well in a fast-paced and, at times, stressful environment.
• Proficiency with business software and ability to learn new operational systems.

Education and Experience:

• Bachelor’s degree or equivalent relevant professional experience preferred.
• Five years of relevant experience preferred.
• People management experience required.

Physical Requirements:

• Ability to perform office and warehouse duties, including standing, walking, and handling inventory as needed.
• Must be able to lift 50 pounds at times.

Supervisory Responsibilities:

• Provide operational leadership and direction to assigned team members.

Compensation:

• Annual salary

Benefits:

• Medical, Dental, Vision Insurance
• 401(k) & 401(k) Match
• Business Mileage Reimbursement
• Paid Leave

This position requires a valid driver’s license, car insurance, and a personal vehicle capable of transporting implants and instruments.

Habakkuk is proud to be an Equal Opportunity Employer. We respect and seek to empower each team member and support the diverse perspectives, cultures, skills, and experiences within our workplace.