What are the responsibilities and job description for the Account Manager position at Haas & Wilkerson Insurance?
Company Description
Haas & Wilkerson Insurance, based in Kansas City, is an independent insurance brokerage offering customized insurance solutions across North America. We are recognized for our expertise in specialty and niche markets such as amusements, carnivals, waterparks, and indoor trampoline parks, fairs fesivals and rodeos. In addition, we provide services in standard commercial and personal insurance lines. Our offerings include comprehensive support such as risk management, third-party administration, claims, and loss-control services, ensuring a full suite of risk management solutions for our clients.
Role Description
We are seeking a full-time Account Manager to join our commercial amusements, and recration teams. This hybrid role is based out of our office in Fairway, KS, with part-time work-from-home flexibility. The Account Manager will handle day-to-day client communications, manage insurance accounts, process renewals, and provide exceptional customer service. Responsibilities include maintaining client relationships, addressing client inquiries, collaborating with team members to develop insurance solutions, and ensuring accurate policy administration.
Qualifications
- Strong account management skills, including client relationship building, effective communication, and providing excellent customer service
- Familiarity with insurance products, coverage options, and policies across commercial, niche, or personal lines
- Ability to work independently and manage priorities in a hybrid work environment
- Proficiency in administrative and organizational tasks, including policy management and client records maintenance
- Experience in risk management or claims handling is a plus
- Bachelor's degree in Business, Finance, Insurance, or a related field is preferred