What are the responsibilities and job description for the Ford Parts Counter Personnel position at Haag Ford Sales?
Haag Ford Sales Lawrenceburg, IN
Position Summary
Haag Ford is seeking a motivated and detail oriented Parts Counter Person to join our growing team. The ideal candidate will assist retail and wholesale customers, support the service department, maintain accurate inventory records, and help ensure efficient parts operations. This position offers a competitive hourly wage plus monthly commission bonus opportunities.
Compensation & Benefits
- Hourly pay plus monthly commission bonus
- Weekly pay
- Full-time position (40-45 hours per week)
- Medical, dental, and vision insurance available
- 401(k) retirement plan available after one year of employment
- Paid vacation and holidays
- Employee discounts
Responsibilities
- Assist retail, wholesale, and service department customers with parts sales and inquiries
- Identify and source correct Ford and aftermarket parts using manufacturer catalogs and software
- Process parts orders accurately and efficiently
- Maintain parts inventory and stock levels
- Receive, check, and organize incoming shipments
- Handle returns, warranty parts, and core returns according to dealership procedures
- Keep parts department clean, organized, and professional
- Work closely with service advisors and technicians to ensure timely parts availability
- Promote additional parts and accessories opportunities when appropriate
- Maintain positive customer relationships through exceptional service
Qualifications
- Previous automotive parts experience preferred but not required
- Knowledge of Ford parts systems is a plus
- Strong customer service and communication skills
- Basic computer skills and ability to learn dealership software
- Detail-oriented with strong organizational abilities
- Ability to lift up to 50 pounds
- Valid driver's license and acceptable driving record
- Ability to work efficiently in a fast-paced environment
What We're Looking For
- Positive attitude
- Team-oriented mindset
- Dependability and strong work ethic
- Desire to learn and grow within the dealership
- Commitment to delivering excellent customer service