What are the responsibilities and job description for the PULSE Senior Certification Analyst position at h3 Technologies, LLC?
Location : Houston, Texas (Mandatory)
Primary Skill : Senior Certification Analyst, CED (Connex Database) Testing, Paragon Simulator
Job Description:
Reporting to PULSE Manager of Certification, the Certification Analyst will manage a variety of complex initiatives for PULSE direct connect processors and signature debit participants. The Certification Analyst will handle customer certification testing for new and emerging products and services in the payments industry, including EMV, In-App and Wallet purchases, and Secure Remote Commerce. Projects can be defined within multiple processing platforms and can span across multiple network gateways (i.e. Star, NYCE, Maestro, Interlink etc.) and EFT message formats (PULSE ISO 8583, Base I & II, SMS, etc). Works well independently and is responsible for administering host and terminal testing with clients, performing database changes to facilitate the testing, troubleshooting issues that arise both internally and at the client, and keeping logs and reports for audit purposes. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.
Responsibilities
- Performs CED database configurations in certification environment.
- Executes test scripts with clients.
- Troubleshoots, analyzes, and resolves complex issues for both switch operation and customer-related problems.
- Prepares test summary reports.
- Provides backup support for Certification Analysts and Implementation Project Managers
Preferred Qualifications
If we had our say, we’d also look for:
- 1 years of experience in Software Testing and/or Implementation, or related field
- Bachelor's Degree in Computer Science, Information Systems, Engineering (or equivalent), or related field
- Experience with Paragon simulators.