Customer Service Representative

Job Description

We are seeking a dedicated Customer Service Representative to join our team in Kenton, Ohio. In this role, you will be the primary point of contact for customers, providing exceptional service and support.

Responsibilities include:

• Responding to customer inquiries via phone, email, and in person
• Assisting customers with product information, orders, and issue resolution
• Maintaining accurate customer records and documentation
• Collaborating with team members to ensure customer satisfaction
• Identifying opportunities to improve service processes

Skills needed:

• Excellent communication and interpersonal skills
• Problem-solving abilities and a positive attitude
• Ability to multitask and work efficiently in a fast-paced environment
• Strong organizational skills and attention to detail

Benefits include:

• Competitive salary
• Health, dental, and vision insurance
• Paid time off and holidays
• Opportunities for professional development
• Supportive team environment