What are the responsibilities and job description for the Patient Coordinator position at H2 Health?
Patient Coordinator | Outpatient | Full-time | Jacksonville, FL
At Great Strides Rehab, an H2 Health Company, we are committed to providing a welcoming, patient-centered environment where every individual receives high-quality care. As a Patient Coordinator, you will play an important role in supporting patients and families throughout their care experience while helping the clinic run smoothly.
Your Role:
- Welcome patients and create a positive, friendly first impression
- Schedule appointments and help manage daily clinic flow
- Answer patient questions by phone and in person
- Maintain accurate patient records and protect patient confidentiality
- Communicate with healthcare providers to coordinate patient care
- Assist with patient copays and balances
- Obtain Plans of Care from referring physicians when needed
- High school diploma or equivalent
- Previous healthcare or medical office experience preferred
- Strong communication and customer service skills
- Organized with strong attention to detail
- Experience with electronic health records (EHR) is a plus
- Ability to multitask in a fast-paced clinic environment
- Bilingual Preferred
Why Do PC's Choose Great Strides Rehabilitation?
We foster a clinician-first environment that supports your personal and professional goals, offering:
- Transparent competitive compensation with performance-based investment program
- Flexible scheduling to support your work-life balance
- In-house CEUs, mentorship, and daily clinical support
- Clear career advancement paths in both clinical and leadership tracks
- Comprehensive benefits, including:
- Medical, dental, and vision insurance
- 401(k) with company match
- Generous PTO and paid holidays
- Company-paid basic life and AD&D insurance
- Short-term and long-term disability
- HSA, Healthcare FSA, and Dependent Care FSA options
- Company-paid parental leave
- Supplemental life insurance (employee, spouse, child)
- Critical illness, accident, and hospital indemnity coverage
- Additional perks include employee rewards, travel and entertainment discounts, pet insurance, mental health resources, and recognition programs
- Student Loan Repayment Program for eligible clinicians
- Employee access to therapy services, bereavement resources, and legal and credit monitoring support
- A supportive, clinician-led team culture where your voice is valued
Advance Your PC Career
Let’s build a career that works for you. Apply now.
Great Strides Rehabilitation is proud to be an Equal Opportunity Employer. We celebrate diversity and inclusion in all aspects of employment.