What are the responsibilities and job description for the Social Media Coordinator (Bilingual KOR/ENG) position at H MART - Corp?
Responsibilities but not limited to:
- TikTok Focus: creating, filming, and editing short form videos (Reels/TikToks) that align with current trends
- Channel Management: Assist in managing H Mart's official social media channels, including Instagram, YouTube, Facebook, and other platforms
- Content Creation: Create and post engaging content including images, videos, and copy, ensuring it aligns with our brand identity
- Collaboration: Participate in Weekly Design Team meetings to brainstorm and develop content ideas, and coordinate with the production team for food-related shoots
- Community Management: Respond to customer inquiries and comments on all platforms to maintain a positive brand image
- Events & Campaigns: Assist in planning and executing social media-related events and promotional campaigns
- Trend Research: Conduct research for content ideas and stay up to date on the latest social media trends
- Analytics: Help monitor brand reputation and track social media performance metrics
Qualifications / Skills:
- 1 years of experience in social media marketing or relevant internship experience
- Must be bilingual (Fluent in both Korean & English)
- Strong understanding of TikTok trends and editing tools (CapCut, etc.)
- Familiarity with platforms such as Instagram, TikTok, Twitter, Facebook, YouTube
- Hands-on experience with scheduling tools (Later, Sprout Social)
- Working knowledge of Microsoft Office and Adobe Suite (Photoshop, Premiere, or Canva)
- Highly organized, detail-oriented, and able to multitask in a fast-paced environment
- A "TikTok Native" who loves creating and watching short-form content preferred
- Creative, active, and outgoing personality
- Strong interest in cooking or food culture is a big plus
Benefits:
- Health, Dental & Vision insurance / EAP (Employee Assistance Program) per company policy
- 401 (k) Retirement Plan with up to 5% match per company policy
- Life Insurance and AD&D (Accidental death & Dismemberment) per company policy
- BTA Insurance (Business Travel Accident Coverage)
- Company provided lunch
- Paid-time off (PTO) and Paid Holidays per company policy
- Celebration & Condolence Benefits per company policy
- Smart Card: Earn additional 4 points to the standard $1 = 1 point
- Holiday Gift certificates per company policy
- FSA (Flexible Spending Account) per company policy
- DCFSA (Dependent Child Care Spending Account) per company policy
Work Hours: 9:00 AM - 6:00 PM
Salary Range: $52,000 - $58,000