What are the responsibilities and job description for the Operation Support Associate position at H MART - Corp?
Responsibilities but not limited to:
- Store Operations Management – Product stock and inventory management, review and ordering of sales items, analysis of popular/non-popular products, inspection of store operation standards (SOP), and maintenance of service quality
- Sales & Performance Analysis – Weekly/monthly analysis of sales trends by store and proposal of improvement strategies, review of promotional and new product sales performance
- Visual & Product Display Management – Application of VM (Visual Merchandising) standards, new product launching, and management of seasonal/event displays
- On-site Staffing & Communication – Management of store staff attendance and practical training, responding to on-site issues (inventory errors, POS/equipment problems, etc.), smooth operational communication between headquarters and stores
- Regional Store Rounds – Regular visits and comprehensive inspections of stores in the assigned region, diagnosis of store environment and operational status
- Assigned Stores: Burke, Centreville, Ellicott City, Frederick, Fairfax, Herndon – MD/VA H Mart stores, Character division sales management
Qualifications / Skills
- 2 years of experience in retail MD, store management, or character/variety stores
- Business-level proficiency in Korean and English
- Valid driver's license and ability to drive own vehicle (required)
H MART BENEFITS
You will enjoy the following:
- Health/Dental/Vision Insurance: Employees who have worked for over 60 days and at least 30 hours per week will be eligible
- FSA & DCFSA Program Employees who have worked for over 60 days and at least 30 hours per week, and who are enrolled in the health insurance will be eligible
- EAP (Employee Assistance Program)
- PSL (Paid Sick Leave): May vary by state laws
- 401(k) Retirement Plan: Employees who have worked for 1 year, over 1,000 hours, and attainment age 21 will be eligible
- BTA (Business Travel Accident Insurance)
- Smart card: earn additional 4 points to the standard $1 = 1 point
** All benefits are based on company policy