What are the responsibilities and job description for the Leasing Specialist position at H.M. Heckle & Company, Inc.?
Overview
H.M. Heckle & Co., Inc., is seeking a professional Leasing Consultant to join the team at 266 Lofts located in downtown Memphis. This is an excellent opportunity to earn competitive leasing commissions while contributing to a vibrant and highly regarded community. We’re looking for creative, sales driven individuals who genuinely enjoy helping people find their next home.
The ideal candidate brings at least two years of sales or leasing experience, has strong social media and marketing skills, exceptional customer service and communication abilities, a passion for planning and executing resident events, and a collaborative, team oriented mindset. Experience with Appfolio platform is a plus. A valid driver’s license is required.
If you’re enthusiastic, people focused, and ready to make an impact, we’d love to meet you.
Responsibilities
- Manage the full cycle of lease or rental agreement processes, including application screening, lease signing, and move-in coordination.
- Conduct property tours for prospective tenants, highlighting features and answering questions confidently to upsell available units.
- Maintain accurate data entry within property management tools such as Appfolio, ensuring all tenant information is current and compliant with legal standards.
- Ensure adherence to Fair Housing regulations, Landlord-Tenant Law, LIHTC (Low-Income Housing Tax Credit) requirements, and other relevant legal frameworks.
- Handle client communication professionally via phone and email, providing exceptional customer service and resolving issues promptly.
- Collaborate with team members on leasing strategies, conflict management, and tenant retention initiatives to maximize occupancy rates.
- Assist with administrative tasks such as filing, document management, budgeting support, and maintaining property maintenance records.
Skills
- Interviews prospective residents and records information to ascertain needs and qualifications.
- Accompanies prospects to model/vacant apartments and discusses size and layout of rooms, available amenities and terms of lease.
- Ensures consistent follow-up with prospects
- Processes application for approval in compliance with policies and procedures.
- Schedules move ins and completes all lease paperwork with prospect.
- Walks all move-ins prior to the move in date to ensure readiness
- Follow up with new residents after move in.
- Inspects condition of premises periodically and arranges for necessary maintenance.
- Courteous, efficient handling of resident requests and complaints.
- Assists with all marketing duties including preparation of market surveys.
- Assists with sending out all resident notices.
- Weekend work may be required.
- Adheres to all company policies including but not limited to safety and Fair Housing.
- Other job duties as assigned.
Qualifications and Skills
- One year experience as a leasing professional is preferred.
- Up to one year of related experience or training. An equivalent combination of education and experience may be acceptable.
- Experience with virtual and in-person community tours is preferred.
- Working knowledge of property management platforms (i.e. Appfolio) preferred.
- Marketing skills with the ability to execute a property marketing plan through outside marketing, social media and resident functions. Familiarity with the local market preferred.
- Excellent communication (verbal and written), relationship-building and customer service skills.
- A valid driver's license and automobile insurance may be required
Investment in employees
- Competitive Biweekly pay $150-$300 Leasing Commissions
- Company Cell Phone
- Housing Discount
- United Healthcare, BCBS Dental, Vision, Disability/Life Insurance
- Matching 401K
- Training, Career Development
- $300 Associate Referrals
Paid Time Off Accrual
Environmental and Physical Demands
The environmental and physical demands described here are representative of those an individual must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Constant walking, standing and sitting alternately
- Frequent climbing of stairs
- Occasionally bending, stooping, kneeling, crawling, squatting, pushing, pulling and reaching above shoulders.
- Frequently lifts less than 10 lbs.; occasionally lifts over 10 lbs.
- Strong constant figure dexterity with the ability to grasp/turn.
- Strong sensory skills such as good eyesight, good hearing, ability to comprehend, speak, write and communicate.
- Work in a variety of conditions; both indoors and outdoors.
- Noise level is usually moderate.
- Possibly exposure to caustics, solvents, oils, fumes, flammables, pesticides, etc.
H.M. Heckle & Co., Inc. is a drug free workplace and an Equal Opportunity Employer. Offers are contingent upon the successful completion of the pre-employment process which may include criminal background, motor vehicle reporting, drug testing, and reference checks.
Pay: $17.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $17 - $18