HVAC Field Install Supervisor

About the Role: As the HVAC Field Supervisor, you will play a crucial role in leading a team of technicians and installers while also taking a hands on approach in the field with complex installations. You are responsible for ensuring the successful completion of HVAC installation and service projects. If you are a dynamic and results-driven leader with a passion for delivering high-quality service, we invite you to apply for this exciting opportunity.

Why You’ll Want to Work Here:

• Lead a Dynamic Team – At HL Bowman, you’ll manage a motivated group of HVAC technicians and installers who thrive on problem-solving and innovation. You’re not just supervising—you’re coaching and empowering a team that’s hungry to grow and perform.
• High Earning Potential – This role is built for someone driven by results. The compensation structure rewards strong performance, giving you the chance to earn well above industry averages when you and your team excel.
• Clear Path to Bigger Management Roles – Field Supervisors are on a fast track. Success in this role opens doors to higher-level management opportunities within HL Bowman, where you can take on broader responsibility and make an even greater impact.
• Entrepreneurial Environment with Stability – You get the best of both worlds—HL Bowman’s long-standing reputation and customer base paired with an entrepreneurial culture that encourages ownership, initiative, and fresh ideas.

HVAC Field Supervisor Key Responsibilities:

• Lead and manage a team of HVAC installers, providing guidance, training, and support to ensure exceptional performance and customer satisfaction.
• Set expectations for each installation, including safety and code requirements.
• Coordinate with installation technicians, installation coordinators, warehouse/inventory manager, fabrication, and sales manager to complete jobs on time and within budget.
• Conduct training sessions to enhance the skills and knowledge of installation technicians, ensuring high-quality installations.
• Provide hands-on installation support in the field when required to meet installation goals.
• Establish and maintain customer rapport to ensure the highest levels of satisfaction.
• Monitor the performance of installation technicians, providing feedback and guidance for improvement.
• Promote enthusiasm and brand loyalty during daily huddles, team meetings, and one-on-one interactions.
• Resolve customer complaints quickly and favorably, following the company's established procedures.
• Analyze and control job expenses to meet budgetary requirements.

HVAC Field Supervisor Qualifications:

• Proven track record in HVAC installation, with proven supervisory experience.
• Required to hold valid North Carolina HVAC license (H1, H2, or H3)
• Strong multitasking abilities, enjoying working in the field with diverse teams on varied projects.
• Exceptional organizational and time management skills, with the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously.
• Strong customer service orientation, with a commitment to delivering exceptional service and maintaining long-term customer relationships.
• Proficiency in computer applications and HVAC software.
• Valid driver's license and a clean driving record.

HVAC Field Supervisor Interpersonal Qualifications:

• Customer service focus and mindset, putting our employees and Partners first, with excellent ability to communicate and develop relationships.
• Exceptional problem-solving and conflict resolution abilities to improve things both big and small.
• Highly organized, ability to act quickly while still having attention to detail.
• Hold yourself to a higher standard and exhibit a high level of integrity.

About HL Bowman:
Since 1946, HL Bowman has remained a family-owned business. Our current Enders team of father-and-son owners, Dennis and Bryan Enders, are the second and third generations at our helm. Back in 1946, Herb Bowman started the business with Dennis’s parents. After Herb stepped down due to illness, Dennis’s parents continued the business with the American business dream in their sights—growing it organically with just the two of them.