JOIN OUR TEAM AT COFFEE CUP TRAVEL PLAZAS TA EXPRESS!

At Coffee Cup Travel Plazas, our team is our most important guest!

This isn’t just a job. It’s an opportunity to grow, lead, and be part of a hardworking team that values community, teamwork, efficiency, accountability, and autonomy. We create a positive, fast-paced environment where both our team members and guests succeed.

Why Join Us?

We offer a variety of benefits designed to support you, whether you're building experience or growing a long-term career.

All Team Members Enjoy:

• Weekly pay

• 401(k) with company match

• Paid Time Off

• Premium pay for overnight shifts

• Opportunities for wage increases (after certifications & annual merit review)

• Scholarship opportunities for recent grads and children of team members (select locations)

• Employee Assistance Program (EAP)

• Coffee Cup Wellness Program

• Team recognition rewards

• Free birthday meal

• 50% shift meal discount

• Referral bonuses

• Years of Service gifts & bonuses

• Free coffee & fountain drinks while on shift

• Corporate Coaching for personal & professional growth

Extra Perks for Full-Time Team Members:

• Company-sponsored health plan

• Health Savings Account (HSA)

• Vision, Dental, & Life Insurance

• Flexible Spending Accounts (medical & childcare)

• Short-Term Disability coverage

Be part of a team that values you. Apply today and start your journey with Coffee Cup Travel Plazas TA Express!

Evening Assistant Manager – TA Truck Service Center

Summary of Position

The Evening Assistant Manager of the TA Truck Service Center directs and coordinates evening operations of the truck service department by promoting a safe, efficient, and guest-focused environment. This position supports technicians and service advisors while helping ensure high-quality service, strong communication, and smooth shop operations during evening business hours.

Essential Responsibilities

• Oversee evening shift operations within the TA Truck Service Center.

• Support and guide technicians, service advisors, and team members throughout the shift.

• Help maintain workflow efficiency to minimize downtime for professional drivers and fleet guests.

• Assist with scheduling and labor management to align with operational needs and budget goals.

• Ensure excellent customer service is provided to all guests and drivers.

• Promote teamwork, accountability, and a positive work environment.

• Train, motivate, mentor, and develop team members to meet company and service standards.

• Ensure all Coffee Cup Travel Plaza and TA Truck Service policies, procedures, and safety standards are followed.

• Monitor shop cleanliness, organization, and overall appearance.

• Assist in safeguarding company assets, inventory, tools, equipment, and cash handling procedures.

• Ensure work orders, invoices, inspections, and required paperwork are completed accurately and timely.

• Work closely with vendors, parts suppliers, and internal departments to support shop operations.

• Help minimize controllable expenses through proper inventory handling and operational efficiency.

• Respond professionally and effectively to guest concerns and operational challenges.

• Complete additional duties and projects assigned by the General Manager promptly, cooperatively, and accurately.

Desired Skills & Experience

• Strong work ethic and leadership ability.

• Strong communication and problem-solving skills.

• Excellent customer service skills with a people-focused mindset.

• Ability to work in a fast-paced service environment.

• Mechanical or truck service experience preferred, but not required.

• Ability to adapt to changing operational needs and priorities.

• Entrepreneurial mindset with strong attention to detail.

• Willingness to work a flexible evening schedule, including weekends and holidays as needed.

• Ability to understand and carry out oral and written instructions.

• Ability to maintain cooperative working relationships with team members, vendors, and guests.

• Demonstrate sensitivity to and respect for a diverse workforce and customer base.

Physical Requirements

• Must be able to properly lift, pull, and/or push up to 50 pounds.

• Must be able to stand and walk for extended periods during an eight (8) hour shift or longer as needed.

• Frequent standing, stooping, bending, reaching, and movement throughout the shop and service areas.

• Ability to work in varying temperatures and shop environments.

• Perform basic mathematical calculations and accurately complete paperwork and computer-based tasks.