Demo

Senior Software Engineer - Platform Engineering

H-E-B
Austin, TX Full Time
POSTED ON 9/27/2026
AVAILABLE BEFORE 11/29/2026
Responsibilities

Since H-E-B Digital Technology's inception, we've been investing heavily in our customers' digital experience, reinventing how they find inspiration from food, make food decisions, and ultimately get food into their homes. This is an exciting time to join H-E-B Digital-we're using the best available technologies to deliver modern, engaging, reliable, and scalable experiences to meet the needs of our growing audience.

As a Senior Software Engineer, you'll deliver complex code solutions. You'll support the build and deployment pipeline and when necessary, diagnose / solve production support or on-call issues. You'll contribute to overall system design, architecture, security, scalability, reliability, application performance and provide end-to-end support.

Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.

Do You Have a

HEART FOR PEOPLE... skills to organize multiple engineers, negotiate solutions, and provide upward communication?

HEAD FOR BUSINESS... consistency in demonstrating / upholding standards of coding, infrastructure, and process?

PASSION FOR RESULTS... capable of high-velocity contributions?

What is your background?

  • Experience building software consumed by other engineering teams through APIs, SDKs, or self-service

interfaces.

  • Experience designing, building, versioning, and operating REST APIs or service-oriented platforms.
  • 5 years of overall experience in software development.
  • Proficient knowledge of relevant technologies (e.g., Golang, Java, Python)
  • Experience with common software engineering tools (e.g., Git, Jira, Confluence)
  • Understanding of systems architecture technologies (e.g., OpenStack, VMware, Kubernetes)
  • Advanced knowledge in system and data architecture, data modeling, and design and capable of

architecting and designing at the application or service level using well-accepted design patterns

  • Able to review platform designs for strength of engineering solutions, namely performance,

sustainability, and iterative development potential.

  • Comprehensive knowledge of Computer Science fundamentals: data structures, algorithms, design

patterns, system architecture and design patterns

  • Advanced understanding of development methodologies and processes
  • A Computer Science degree or comparable formal training, certification, or work experience

What is the work?

  • Design and build platform services that engineering teams consume through APIs, automation, and

self-service workflows.

  • Own platform services as products throughout their lifecycle, including API contracts, operational

reliability, support, and continuous improvement.

  • Write production-ready code and tests that meet acceptance criteria, are easily testable, documented,

easily understood by other developers, and account for edge cases, security, and errors.

  • Design and build platform capabilities that enable software delivery, infrastructure lifecycle

management, and self-service engineering workflows.

  • Leads others in coding / configuration / maintaining / testing / debugging existing or new systems;

delivers quality features and bug fixes that align with our development process

  • Capable of leading team on effective production support or on-call, debugging, and troubleshooting

highly complex issues within team services. Able to identify a path to resolution for most issues for team

services.

  • Demonstrates ownership of team services and influences the team. Fosters growth environment

through mentorship and open collaboration with peers.

  • Recommends and drives changes to processes and tools at the team level aligned with the organization

and company goals.

  • Reviews epics critically and ensures dependencies are identified, they're appropriately broken down

and prioritized, and well understood by the team and stakeholders.

  • Anticipates and communicates blockers, delays, and cost ballooning for their work before they require

escalation. Ensures expectations within their team are clarified between all parties involved.

  • Drives improvements within assigned team.
  • Expert knowledge in their area of focus and mentors' others
  • Fosters a culture of documentation and knowledge sharing within their team and with their team's

business stakeholders.

  • Leads root cause analysis and establishing action items for the RCA.
  • Works with other teams to resolve issues involving dependent services. Identifies and communicates

cross-team dependencies.

  • Ensures system monitoring for team services is effective and adheres to best practices.

Do you have what it takes to be an H-E-B Senior Software Engineer?

  • High degree of personal accountability to self and team for continued growth
  • Adjust - Leverages Agile metrics to improve team performance and deliverables. Evaluates and adjusts resources, self, and team as necessary.
  • Collaborate - Ability to work on tasks which span multiple domains, requiring cross-team collaboration, which have a high impact on your project.
  • Agility - Embraces risk, change, and helps team manage ambiguity within the team's scope of work.
  • Able to drive progress without having a complete picture and can articulate potential tradeoffs and prioritize when faced with ambiguity.
  • Connect - Delivers clear, concise, effective messages across different levels; can tailor communication based on intended audience.
  • Growth Mindset - Fosters a culture of mentoring and coaching across multiple technical teams and other stakeholders.
  • Relate - Fosters a culture within their team where people are encouraged to share their opinions and contribute to discussions in a respectful manner, approach disagreement non-defensively with inquisitiveness, and use contradictory opinions as a basis for constructive, productive conversations.

Can you...

− Travel by car or plane with overnight stays

− Work extended hours; sit for extended periods

− Work rotating and on-call schedules, as needed

JDFT

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