What are the responsibilities and job description for the San Benito eStores - Curbie - Part time position at H-E-B?
Responsibilities
Job Summary: As an eStore Curbie, you will retrieve eCommerce online orders from their put away locations and transport them to the Customer.
Customer Service
Key Responsibilities & Essential Functions:
Age Requirement
Qualifications & Key Requirements:
Work Experience:
Licenses/Certifications:
Last revised: 2/1/2024
Job Summary: As an eStore Curbie, you will retrieve eCommerce online orders from their put away locations and transport them to the Customer.
Customer Service
Key Responsibilities & Essential Functions:
- Uses a digital tool to retrieve and review customer orders
- Communicates order changes / adjustments to customer
- Makes necessary adjustments to orders based on Customer requests
- Audits orders for bagging, quality, completion, and note following
- Packages / transports/ loads groceries / merchandise from holding areas to customer¿s vehicle
- Minimizes shrink through careful handling of product
- Achieves productivity standards
- Gathers baskets and picks up trash inside and outside eStore, as needed
- Maintains / stocks bag areas
- Returns product to shelf
- Transfers products from slot to slot to help free up carts
- Organizes carts / maintains cleanliness within the eStore
- Maintains standards for safety and sanitation
Age Requirement
Qualifications & Key Requirements:
- 16
Work Experience:
- Customer service skills - Required
- Communication skills - Required
- Ability to prioritize and handle cross-functional tasks - Required
- Ability to work a flexible schedule - Required
Licenses/Certifications:
- Completion of all required training - upon hire (e.g., Alcohol Seller's Training) - Required
- Perform in a fast-paced work environment which requires detailed work and precision
- Work with Customers and stay attentive to their needs
- Work a flexible schedule, based on business needs
- Work in varying conditions; work while exposed to hot, wet, and/or cold conditions
- Constantly walk, reach at waist, grasp
- Occasionally sit, stand, reach overhead, reach at shoulders, reach at knees, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, push / pull with arms, twist, pinch, perform fine motor movements
- Demonstrate the ability to lift 55 lbs, and manage in excess of 55 lbs**
- Use a manual pallet jack multiple times per day
- While there may be exceptions, the measurements noted are generally defined as-Constantly: 5.5 hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
- It is the responsibility of each individual Partner to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.
Last revised: 2/1/2024