Robson Ranch Blooms - BLOOMS Designer - Full time

Responsibilities

Job Summary: As a BLOOMS Designer, you'll ensure your Store's design sense throughout the department, design and execute merchandising programs, and provide superior customer service to increase customer loyalty and sales revenue. You'll work in a BLOOMS® Shop with an exempt BLOOMS Manager.

Key Responsibilities & Essential Functions

Customer Service / Sales:

• Provides superior customer service, and a variety of fresh, quality products
• Designs / executes merchandising programs; ensures "design sense" in floral merchandising throughout department
• Ensures accountability for training and delivery of all arrangements in the "showcase" and seasonal collection merchandising
• Designs floral arrangements for weddings, funerals / memorials, seasonal, and day-to-day sales
• Consults with brides on pricing; maintains regular communication through event execution
• Consults on pricing for other events; coordinates flower / related supply ordering
• Tracks seasonal record when appropriate
• Supports tradeshows and outside sales with area venues, wedding fairs in the region, and Corporate floral shoots and projects
• Takes in-person and phone orders; answers customer product-related questions; assists with selections
• Uses suggestive selling techniques that meet customer needs and build department sales; merchandises product effectively
• Makes regular announcements to inform customers of products
• Complies with H-E-B food safety and sanitation standards, and department and Store SOPs
• Properly maintains / operates all equipment; cleans / sanitizes display cases and equipment
• Supports Designer training for other BLOOMS departments in the region
• Assists in technical areas as needed
  
  

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Age Requirement

Qualifications & Key Requirements:

• 18
  
  

Work Experience

• 1 years of experience - Required
  
  

Knowledge/Skills/Abilities

• Knowledge of computer systems (Telxon, ACR, label machine) - Required
• Strong customer service and interpersonal skills - Required
• Reading and verbal / written communication skills - Required
• Planning and organizing skills; attention to detail - Required
  
  

Education

• HS Diploma or GED or equivalent - Required
  
  

Licenses/Certifications

• Certification from BLOOMS® corporate Merchandising Manager - Required
• Completion of Safety training and Company Orientation - Upon Hire - Required
  
  

Physical Demands & Working Conditions

• Function in a fast-paced, retail environment, in detailed and precise tasks
• Work with Customers, staying attentive to their needs
• Constantly stand, reach at waist, walk, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, push / pull with arms
• Occasionally be exposed to moving mechanical parts; fumes or airborne particles, and toxic / caustic chemicals
• Demonstrate the ability to lift up to 75 lbs, and push / pull heavy loads
• While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5 hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
• It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.
  
  

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Last revised: 11/1/2012