What are the responsibilities and job description for the Leasing Consultant position at H.A. Edwards, Inc.?
OVERVIEW:The LEASING CONSULTANT is the community’s sales representative whose primary duties are to greet clients, to present professionally the features and benefits of their assigned community and properly secure lease agreements from qualified persons. A LEASING CONSULTANT is very service oriented and strives to make current residents feel welcome and comfortable in their community. The LEASING CONSULTANT will contact a person of authority should any situation warrant an action of decision not included in his or her duties and responsibilities.
DUTIES AND RESPONSIBILITES
- Conduct all business in accordance with H.A. Edwards’ policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other Federal and State laws.
MARKETING/LEASING
- Maintains a professional, yet friendly, atmosphere in the leasing offices and other areas where prospective residents and current residents meet.
- Inspects models and “market ready” vacancies daily to insure cleanliness.
- Answers incoming phone calls and handles each call accordingly, whether it is a client call, irate resident, service request, etc. Transfer calls to assistant manager or property manager when appropriate.
- Greets prospective residents, qualifies, determines needs and preferences, professionally presents community and specific apartments while communicating features and benefits.
- Update online advertising to reflect current market pricing on a weekly basis.
- Maintains awareness of local market conditions and trends. Contributes ideas to the property manager for marketing community and for improving resident satisfaction.
- Occasionally will be asked to perform external market outreach at nearby businesses, organizations, etc.
- Actively coordinate all renewals throughout the month. This includes sending letters (90, 60, 30 days) and scheduling resident appointments to discuss renewal rates and leasing options.
ADMINISTRATIVE
- Correctly completes all lease applications, assists with application verification and notifies prospective residents of results. Types miscellaneous resident communication as needed.
- Completes all lease paperwork including related addenda and accepts rents and deposits.
- Completes Guest Card information form on all clients, sends thank-you notes and performs follow-ups.
- Physically inspects community when on grounds, picks up litter and reports any service needs to maintenance staff. Inspects move-outs and vacancies.
- Inventories office supplies on periodic basis. Reports need to property manager.
- Organizes and files appropriate reports, leases and paperwork.
- Assists property manager and assistant manager in preparation of weekly reports, resident communications, move-out inventory, market surveys, etc.
GENERAL
- Performs any additional duties assigned by assistant manager, property manager or Regional Property Manager.
QUALIFICATIONS
Position requires excellent leasing and closing skills, and the person must have basic computer skills and be organized.
Work Hours: 20-40 hours per week depending on whether a full or part-time employee. Employees will be required to work a flexible workweek including weekends.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Expected hours: 40 per week
Benefits:
- Health insurance
- Professional development assistance
Schedule:
- 8 hour shift
Work Location: Multiple locations
Salary : $17 - $19