What are the responsibilities and job description for the IT Technical Support position at Gyu-Kaku Japanese BBQ?
Title: IT Technical Support
Employment Type: Full time, Exempt
Summary of Responsibilities:
Employment Type: Full time, Exempt
Summary of Responsibilities:
- Network Administration and Security
- Hardware and Software Installation and Maintenance and Repair (Aloha POS, etc.)
- Network and System Troubleshooting
- Preventative Maintenance
- VPN, Printers, Email and Phone system administration
- Security Camera and Alarms Installation and Maintenance
- Provide onsite technical support for corporate office and phone/field support for restaurants
- Examine, evaluate, and improve existing networks and systems
- Research, recommend, and execute new networks and systems
Required Skills and Qualifications:
- Minimum 2 years’ experience in networking and hardware/software troubleshooting
- Working Knowledge and understanding of LAN, WAN, TCP/IP, and Firewalls
- Experience with Aloha POS equipment and CCTV Required
- Possess an entrepreneurial spirit
- Strong communication and listening skills
- Produce high quality work with attention to detail and accuracy
- Initiate work independently and prioritize work duties with high urgency
- Set goals and achieve them on time and efficiently
- Ability to learn and understand new software
- Proficient in Microsoft Word, Excel, Power Point and Outlook
- Availability to work weekends and holidays to complete tasks
Benefits:
- Medical, Dental, Vision, Group Term Life & AD&D, Long Term Disability, and Short Term Disability Insurance
- 401(K) with company match
- Paid Vacation
- Paid Company Holidays
For more information about us, please visit our website at www.gyu-kaku.com. Reins International USA, Inc. (DBA Gyu-Kaku Japanese BBQ) is an EQUAL OPPORTUNITY EMPLOYER.