What are the responsibilities and job description for the Parts Counterperson position at Gwinnett Chrysler Dodge Jeep Ram?
Gwinnett Chrysler Dodge Jeep Ram is hiring Parts Counter Team Members
- Excellent Opportunity
- Great Work Life Balance
- Fun Work Environment
- Opportunity for Advancement within Large Dealer Group
- Prior auto parts sales experience required
- High School Diploma or equivalent and prior auto parts sales experience (preferred)
- Eager to improve in a dynamic work environment
- Strong interpersonal and time management skills
- Ability to read/interpret safety and maintenance documents
- Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
- Valid driver's license and clean driving record
- Medical, Dental & Vision Insurance
- 401K Plan Match
- Life Insurance
- Short & Long Term Disability
- Paid Vacation
- Growth opportunities
- Paid Training
- Employee vehicle purchase plans
- Discounts on products and services
- Oversee the parts sales process from start to finish.
- Communicate with staff and customers in a friendly and professional manner.
- Converse effectively/efficiently regarding customer parts status.
- Read and understand the parts catalog when looking up and speaking to specific parts.
- Answer phone calls, provide price quotes and other information to customers.
- Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.
- Provide high level service to both internal and external customers.
- Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
- Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
- Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
- Make sure all internal requests for parts are billed on service repair order.
- Receive payment from retail customers or obtains credit authorization.