Sales Development Representative

We are seeking an experienced Inside Sales Representative to join our growing team in the roofing and building materials industry. This role is responsible for supporting customers, driving sales growth, and partnering closely with the Outside Sales team to deliver exceptional service and product solutions.

The ideal candidate has experience in roofing, construction, or building materials sales and thrives in a fast-paced, customer-focused environment.

Responsibilities:

• Build and maintain strong relationships with customers through excellent communication and followthrough
• Support the Outside Sales team with quotes, orders, customer accounts, and sales opportunities
• Identify opportunities to grow existing accounts and develop new business
• Respond promptly to customer inquiries regarding products, pricing, availability, delivery, and service issues
• Coordinate with vendors, manufacturers, purchasing, warehouse, shipping, and service teams to ensure accurate and timely order fulfillment
• Resolve customer concerns related to backorders, damaged materials, delivery issues, and order discrepancies
• Conduct product presentations and educate customers on product offerings and solutions
• Utilize CRM and ERP systems to manage customer activity, sales tracking, and account information
• Perform outbound calls and followup activities to generate leads and strengthen customer relationships
• Participate in ongoing training, sales meetings, manufacturer events, and industry trade shows
  
  

Qualifications:

• Experience in roofing, construction, or building materials required
• Previous experience as an Inside Sales Representative, account manager, or customer service representative preferred
• Strong communication, organizational, and problemsolving skills
• Proficiency with Microsoft Office, CRM platforms, and ERP systems
• Bilingual in Spanish and English is a plus
  
  

Benefits:

• 401(k)
• Health, dental, and vision insurance
• Paid time off
• Cell phone reimbursement
  
  

Join our team as an Inside Sales Representative and grow your career in a collaborative, fast-paced environment where your contributions directly impact our success.