G20112 STUDENT SERVICES PROGRAM COORDINATOR II (Academic Coach)

Job Purpose:
With supervision from the Program Director, the Academic/Transfer Coordinator for TRIO Student Support Services (SSS) is responsible for providing comprehensive academic advising, transfer guidance, and career readiness support to eligible program participants.  The primary focus of this position is to promote student persistence, degree completion, and successful transfer to four-year institutions.
In addition to individualized advising, the coordinator develops and facilitates workforce preparation programming, supports program outreach and recruitment efforts, and ensures the timely and accurate data entry required for federal compliance and reporting.
This position collaborates closely with departments across Student Services.  It directly partners with TRIO SSS team members—including the Academic Coach, Tutor, and Program Support Specialist—to provide a coordinated, student-centered approach to academic and personal success.
Job Functions:
Academic Advising & Support 
Provides direct academic advising to TRIO SSS participants, assisting with course selection, educational planning, and strategies for persistence and timely graduation.  Maintains a caseload of 100–150 students, conducts weekly check-ins, and documents academic progress and interventions using institutional systems and the Blumen database.
Transfer Guidance & College Readiness 
Guides students through transferring to four-year institutions by offering individualized counseling, coordinating campus visits, hosting transfer fairs, and liaising with university admissions staff to support a seamless transition.
Career & Workforce Readiness 
Develops and facilitates workshops that prepare students for career success.  Topics include resume writing, interview preparation, professional communication, job search strategies, workplace etiquette, and networking.  Supports students in accessing internships and career-aligned opportunities.
Programming & Workshop Development 
Designs and delivers student-centered programming focused on academic success, leadership development, financial literacy, cultural engagement, and career exploration.  Collaborates with campus and community partners to ensure programs are relevant and impactful.
Outreach & Program Engagement 
Leads efforts to recruit and retain eligible students in the TRIO SSS program.  Maintains an active social media presence to promote program services and events.  Builds partnerships across campus to support referrals and raise awareness of available resources.
Data Management & Compliance 
Maintains accurate and up-to-date student records in Blumen and institutional tracking systems.  Assists in collecting and organizing data for the Annual Performance Report (APR) and ensures compliance with federal TRIO and institutional guidelines.
Collaboration 
Works closely with the TRIO Academic Coach, Tutor, Program Support Specialist, and student services staff across the college to provide coordinated, holistic support for participants.  Participates in team meetings and professional development activities to enhance service delivery.

Note: This is a temporary, grant funded position