Senior Learning & Development Analyst

We are seeking a talented individual to join our team at Guy Carpenter. This role will be based in Edina, MN or Philadelphia, PA. This is a hybrid role that has a requirement of working at least three days a week in the office.

Develop and update training materials to support CSS colleagues while collaborating with cross-functional teams to drive change initiatives, process improvements, and system implementations. Facilitate and lead training activities by determining the best delivery methods, engaging key stakeholders, and delivering effective training to the CSS team.

We will count on you to:

• Develop and update training materials to support the education and development of CSS colleagues.
• Collaborate with other departments to support change initiatives, process improvements, and system rollouts.
• Facilitate and lead key training activities, including selecting delivery models and engaging stakeholders for effective training implementation.
• Deliver training sessions to CSS team members, ensuring clear communication and knowledge transfer.
• Support the manager in team meetings by sharing ideas, knowledge, and solutions while fostering strong working relationships.
• Proactively seek opportunities to enhance personal knowledge and improve the quality of services provided.
  
  

What you need to have:

• 5 years of experience leading learning, development, and education initiatives (considered exceptional).
• Solid understanding of insurance industry concepts.
• Bachelor’s degree (B.S. or B.A.) or equivalent experience.
• Proficient in Microsoft Office applications, including Word, Excel, and PowerPoint.
• Demonstrated ability to work effectively within a high-performance team.
• Strong attention to detail and successful management of workload, meeting client and stakeholder expectations.
• Excellent written and verbal communication skills, consistently promoting and enhancing the Guy Carpenter brand.
• Ability to make sound independent judgments, challenge appropriately with facts, and escalate issues to management when necessary.
  
  

What makes you stand out:

• Solid knowledge of learning styles and expertise in designing and delivering training across multiple modalities; experienced in creating training materials, workflows, and standardizing operational procedures.
• In-depth knowledge of the property & casualty insurance industry, particularly reinsurance, complemented by a bachelor’s degree in risk management, Organizational Management, Business, or Education, along with training in Instructional Design, Project Management, Change Management, or Operations.
• Proficient in Workday and SharePoint administration, with an Articulate 360 license for e-learning development.
  
  

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
  
  

Guy Carpenter, a business of Marsh McLennan (NYSE: MMC), is a leading global risk advisory and reinsurance specialist and broker. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit guycarp.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

The applicable base salary range for this role is $61,300 to $103,500.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

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