What are the responsibilities and job description for the College Assistant position at Guttman Community College?
ABOUT GUTTMAN COMMUNITY COLLEGE
The Stella and Charles Guttman Community College is a beacon of innovation and knowledge creation in higher education, a two-year college where evidence-based high-impact practices in curriculum design and delivery permeate the educational model and have yielded graduation rates that are the highest in CUNY’s community college sector and above the national average. Located in midtown Manhattan, Guttman draws a culturally diverse student body from across New York City and is a federally designated Hispanic-Serving Institution.
The College is committed to using a range of innovative approaches to achieve its goals and to improve student persistence, retention, completion, and transfer. The centerpiece of Guttman’s educational model is an integrated first- year core curriculum, where students examine current world issues and use New York City as a living text and laboratory. Thus, connecting information and concepts across multiple disciplines, contexts, and perspectives. This immersive approach equips Guttman students with the foundation of knowledge and skills essential to their intellectual, social, civic, and professional endeavors in and beyond the classroom. The College admitted its first cohort of 300 students in August 2012 and has established a bold goal to increase enrollment as informed by its new strategic plan (Guttman Forward 2028). Before applying, candidates are strongly encouraged to visit the Stella and Charles Guttman Community College website (www.guttman.cuny.edu) to learn more about the institution."
Position Summary
We are seeking a detail-oriented and organized College Assistant to support the department of Workforce Development and Continuing Education. This role involves providing exceptional customer service, supporting office operations, programmatic research, and assisting with various adminstrative tasks. The ideal candidate will possess strong computer skills, managing multiple projects, and excellent communication abilities. Bilingual proficiency is a plus to effectively serve diverse student populations. The College Assistant plays a vital role in maintaining day-to-day tasks and supporting students, faculty, and staff.
KEY RESPONSIBILITIES
- Assist with the organization and review of program materials and instructional resources
- Support program by managing student registration, onboarding, and intake processes using platforms such as but not limited to Xendirect, CUNYfirst, Excel, Teams, Handshake, SharePoint, and Google Workspace.
- Maintain accurate and compliant student records, including attendance, schedules, and documentation, in alignment with grant and institutional guidelines.
- Support with marketing program to internal and external stakeholders
- Support data collection and reporting for grant-funded initiatives
- Perform related duties as assigned
OTHER RESPONSIBILITIES
- Respond to student and partner inquiries in a timely and professional manner, ensuring clear communication and strong customer service.
- Participate in regular team meetings and contribute to ongoing process improvement discussions.
- Provide logistical and administrative support for faculty and guest instructors, including materials preparation and room setup.
- Stay informed about industry trends and workforce development best practices to contribute to program enhancement.
- Assist with onboarding and training of new staff or interns within the department, as needed.
REQUIREMENTS
- Proven experience in office management, clerical work, or administrative support roles
- Strong computer literacy with proficiency in Microsoft Office (Word, Excel, PowerPoint), Google Workspace, and data entry skills
- Excellent organizational skills with the ability to prioritize tasks effectively
- Strong typing skills and attention to detail for proofreading and document preparation
- Exceptional customer service skills with professional phone etiquette and communication abilities
- Bilingual proficiency is preferred to assist diverse student populations effectively
- Ability to manage multiple tasks efficiently while maintaining professionalism in a fast-paced environment
- Previous office experience, including filing, calendar management, and office supply coordination
- High school diploma or equivalent
This part-time position offers an engaging opportunity to contribute to the academic community while developing valuable administrative and programmatic skills.
OTHER
- This is a Part-time position, and the salary is commensurate with pay scales
- Grant-funded; continuation contingent upon funding availability
Job Types: Part-time, Temporary
Pay: $22.00 - $25.00 per hour
Expected hours: 15 – 20 per week
Work Location: Hybrid remote in New York, NY 10036
Salary : $22 - $25