What are the responsibilities and job description for the Full Time – Customer Service/ Scale Attendant position at Gutierrez Canales Engineering, PC?
Position Summary:
Our firm is seeking a highly motivated professional to support the GCE Blaisdell Mine. The Customer Service representative will be responsible for the front desk reception area, office administrative duties, order taking, and transportation coordination.
Knowledge, Skills, and Abilities:
- Working knowledge of Microsoft products such as Excel, Word, Outlook
- Must be able to multi task and have a positive customer service persona
- Must be able to work under high volume periods
- Requires a high degree of accuracy and attention to detail.
- Must possess excellent data entry skills.
- Must have strong oral and written communication skills.
- Must be able to meet deadlines.
- Must present a professional appearance
- Must be proficient in English and Spanish, if possible
Essential Functions:
- Answer phones, take incoming orders, and coordinate with the trucking division
- Process weight scale tickets and entry into scale software
- Follow up with customers, ensure excellent follow-through, and completion of orders
- Handle and coordinate all aspects of the front reception desk
- Handle and coordinate all office supplies and maintenance needs
- Assist managers with MSHA compliance, Trucking compliance, and related mine compliance requirements
- Assist office staff as needed
- Maintain professional relationships with employees and management.
Education and Experience:
At least 3 years of customer service experience and or administrative experience
Firm Details:
Position: Full Time
Reports to: Mine Operations Manager
Schedule: Monday - Friday from 5:00 am to 3:00 pm (Summer) and 7:00 am to 5:00 pm (Winter)
For further information about our company, please visit www.gce-pc.com.
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person