Warehouse and Counter Sales Representative

*Monday - Friday schedule, holidays and weekends off!*

• Counter Salesperson & Warehouse hybrid position - delivering high quality customer service in a wholesale store location for a great HVAC company - You will work both the counter and the warehouse
• Providing great customer service includes: in store face to face with customers, taking phones, will calls, warehouse, forklift driving, and online ordering system
• HVAC industry knowledge or distribution knowledge is required  - great customer service and sales experience are also important.

What qualities and attributes are we looking for?

• Leading your Team to Success – As a Counter Sales Representative and Warehouse Team Member, you are enthusiastic, energetic, creative, and experienced in being apart of a team and being successful in a store front and warehouse setting. You will drive a forklift every day and also do customer orders
• Customer Focused  You are ensuring that customers’ needs are met daily by having the right product and making sure it is delivered/picked at the right time. At Gustave A Larson we are passionate about serving all our customers including dealers, business owners and large HVAC companies. We meet customers’ needs by maintaining positive business relationships and delivering on the expectations we set.
• HVAC product knowledge – Understanding or a willingness to learn HVAC residential systems is a must, that experience is needed to assist in selling the right equipment and recommending the right systems for our customers’ jobs.
• Attention to Detail – Our industry is technical in nature and details matter. It’s not enough to do something “most of the time” – we need leaders who are experts in understanding the small details of our business, our customers and our profitability. 
• Growth Mindset – Having a growth mindset is essential when working in this role. You will need to embrace challenges and use them as an opportunity for growth. You will encourage continuous improvement even with setbacks, allowing your team to achieve long-term success.

We operate with these three ideas in mind: 

• Team Spirit – Above all, we operate in a team environment and hold a true team spirit of collaboration and problem solving. You help coordinate sales growth by building relationships with our managers, warehouse team, and inside/outside sales teams.
• Sense of Urgency – our customers come first, both internal and external. A sense of urgency creates a positive experience and builds trust with our customers. We are a proactive and self-motivated company – you can lead thru change and be adept at providing solutions.
• We learn & understand the entire business – Being well rounded in your role and our industry will help you make informed decisions and contribute to our success. Your onboarding program is designed to give you a solid foundation in our business.  You will spend time learning our warehouse operations, counter sales, bid quoting, and our go to market sales strategy.

Candidates should have:

• Must have either HVAC/R selling experience, or distribution counter sales knowledge of at least two years
• Strong Written and Verbal Communication skills (Outlook)
• Highly motivated and detail oriented
• A proven track record of inventory management and warehouse experience
• Valid Driver’s license/driving record
• High School diploma or equivalent required

What Gustave A. Larson Offers

• Competitive compensation package, including additional compensation opportunities annually
• Full benefits package
• 401K package
• PTO

Other Skills/Abilities

The requirements listed are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individual must be able to meet mobility requirements which include walking, standing, reaching, leaning forward, bending, climbing, and able to occasionally lift up to 50 pounds. Must be skilled in verbal and written communication and have sufficient education to read, write, speak and understand English. Must have basic math skills and able to perform or learn the requirements of the job within the assigned learning period. Required to accept and follow all safety rules and policies, including the use of all mandated safety protective equipment. Individual must agree to take pre-employment drug test and background check and comply with all Company policies and procedures.