Care Associate, Family Medicine Clinic

This position coordinates the patient flow and documentation for the clinic. Key responsibilities include:  Reception and Check Out, Phone Support, Scheduling, and Payment Collection.  This position is a highly visible, public relations position with significant customer contact. Follow documented procedures to support posting payments and adjustments to patient accounts, secondary insurance claims for government and commercial payers.

Benefits:

Here at Gunnison Valley Health, your good work will be rewarded.  In addition to a competitive salary, a generous and affordable medical/dental/vision plan, and a dollar for dollar 401(a) match, up to 3%, there are other great perks including:

• Up to $250 in your first year toward your unique Lifestyle Spending Account, matched retirement starting on day 1, and a dependent care matching plan
• GVH insurance kicks in on the first day of the month following start and comes with a discount of 45% on services provided by GVH
• Paid time off benefits with an accrual rate of 10.77% in your first year of employment
• Access to mental health, financial health and wellness as well as life coaching with our Employee Assistance Program
• Free nutrition consultations, and discounted fitness membership at Western Colorado University Fieldhouse
• No traffic, and a scenic commute to the office
• Join a supportive team in a fun environment!

Education: High school diploma or equivalent required.

Experience: Experience or training in a healthcare office setting, customer relations, and telephone etiquette.  Customer service, interpersonal communication skills, and the ability to work cooperatively with other employees, other departments and the public, preferred. Ability to handle multiple tasks simultaneously, prioritize work and meet deadlines and concentrate in a busy environment is preferred.  Ability to use common computer system and clerical administrative work is required.

Essential Functions:

• Greet patients and ensure a complete and accurate patient registration
• Collect appropriate co-pays or balance due at the time of service
• Manage patient flow and facilitate accurate documentation between the front desk and clinical functions.
• Phone support - receive, respond to and transfer calls as needed
• Maintain excellent inter-personal relationship with patients, visitors, doctors, co workers and supervisory staff

Shift -  Day

Schedule - 8a - 5p Monday - Friday, weekends off!

Status - Full Time

Compensation: $18.00 - $21.50/hr, depending on experience.

There is no deadline to apply for this position; we are accepting applications on an ongoing basis until a finalist is selected.

Your total compensation goes beyond the number on your paycheck. Gunnison Valley Health provides generous leave, health plans and retirement contributions that add to your bottom line.

Occasionally - Standing, change position, reach, reach across midline, crouching, stooping, stairs, lifting (0-20 lbs) carrying (0-20 lbs) pushing/pulling 20-50 lbs.

Frequently – Walking, sitting, handling, pinching

Continuously – See with corrective eyewear, hear clearly with assistance

Benefits Eligibility

Medical, dental, vision, health care FSA, dependent care FSA, and Lifestyle Spending Account: All active employees working 40 or more hours per pay period in a Full Time or Part Time position are eligible for benefits on the first of the month after hire.

Full Time staff are automatically enrolled in 401A plan as of date of hire.

Life and AD&D insurance: All active employees working 40 or more hours per pay period are eligible for benefits on the first of the month after hire date.

Short-term and long-term disability: All active employees working 60 or more hours per pay period are eligible for benefits on the first of the month after hire date.

Salary : $18 - $250