Sales Operations Analyst

Job Title: Sales Operations Analyst – Verdant Technologies

Department: Sales

Reports To: Director of Revenue Operations / Head of Sales

FLSA: Exempt 

Status: Full Time

Direct Reports: None

Location: Denver Tech Center, CO or Minneapolis St. Paul, MN

Remote:   Telework possible 2 days a week 

Pay Range: $75-110k annually depending upon experience and qualifications

About gulftech international AND VERDANT TECHNOLOGIES

Our companies are the world’s recognized leaders in the engineering, manufacture, lease, sale, and service of industrial equipment and components serving food production and processing companies. Gulftech’s family of companies touches 90% of the world’s fresh produce, nuts, and fish products across 85 countries worldwide

Verdant Technologies™ is an emerging leader to the biotechnology industry, offering HarvestHold™ product life extension technology for floral and produce products. Verdant Technologies and its partners work hand-in-hand to reduce negative environmental impacts while delivering fresher, more nutritious produce and enhanced florals to more people in more places. 

Job Summary

The Sales Operations Analyst is responsible for the development of sales systems and direction of the sales data analysis function. Manages the CRM and other systems to manage customer engagement and sales activity. Collaborates to analyze sales metrics to provide insights, inform decisions, and highlight opportunities for process improvements. Collaborates on research efforts in concert with marketing and product leaders to understand market conditions and develop sales tools. Executes strategies to align functions including Sales, Marketing, Product, and Customer Service to achieve revenue targets. Coordinates forecasting and legal request queue in conjunction with sales team. 

Produce, AgTech, or related industry experience is a plus with a proven record of success in revenue generation and customer satisfaction. Experience leading teams into new markets, including international markets preferred. 

Responsibilities & Accountabilities

• Coordinates sales forecasting, planning, and budgeting processes used within the sales organization.
• Monitor and automate tracking of essential revenue/sales metrics to include sales cycle times, win rates, customer acquisition cost, annual recurring revenue, renewals, customer churn, customer lifetime value and pipeline velocity. 
• Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization’s planning and activities.
• Coordinates alignment with other functions and stakeholders within the firm to deliver on needs, and develop scalable sales enablement tools and processes.
• Supports the equitable assignment of sales force quotas and ensures quotas are optimally allocated to all sales channels and resources.
• Works to ensure all sales objectives are supported in a timely fashion.
• Proactively identifies opportunities for sales process improvement.
• Works closely with sales management to inspect sales process quality and prioritize opportunities for improvement.
• Assists sales management in understanding process bottlenecks and inconsistencies.
• Monitors the accuracy and efficient distribution of sales reports and other intelligence essential to the sales organization.
• Recommends revisions to existing reports or assists in the development of new reporting tools as needed.
• Monitors the assigned sales organization’s compliance with required standards for maintaining CRM data.
• View data sets and business analytics across all departments to support informed decisions.
• Works closely with sales management to optimize the effectiveness of the firm’s technology investments, with a specific focus on implementing secure AI solutions to help scale sales team efficacy
• Coordinates training delivery with the enablement team to sales, sales management, and sales support personnel in the sales organization supported.
• Provide input to senior leadership in the development and administration of sales incentive compensation programs.
• Work with Accounting, Finance, and Human Resources, provides assistance with sales incentive compensation reconciliation and administration on an as-needed basis, or when required to arbitrate or clarify the application of sales compensation program policies and procedures.
• Manage support queue of Deal Desk Presentations and Legal Agreements including coordinating customer feedback with Sales, Contract Generation Associates and outside Legal Counsel
• Directs and support the consistent implementation of company initiatives.

Knowledge, Skills & Other Requirements

• Solution-oriented strategic thinker with a strong bias for action, comfortable with managing ambiguity and identifying opportunities to build new processes
• Experience gathering global customer insights and translating feedback into tangible revenue generation and customer success solutions
• Detail oriented with the ability to consistently produce a high level of accuracy
• Successful record of managing cross functional teams and projects 
• Affinity with sales processes, sales tools and applications such as Salesforce.com
• Strong organizational & communication abilities 
• Exceptional writing & presentation skills
• Strong sense of financial accountability and ownership, with profit & loss management experience, 
• Appreciation of customer and consumer needs as it relates to fresh produce, floral and ag technology and a passion for promoting a distinctive position in the marketplace
• Strong executive acumen and team player with an ability to work with people of all levels of skill
• Undergraduate college/university degree; preferably in related business, marketing, data science or communications field preferred
• 2-3 years of professional experience in revenue/sales operations initiatives and cross-functional teams

Benefits and Compensation 

• Medical (PPO & HSA), dental, and vision insurance 
• Paid time off including vacation, sick leave, and holidays 
• Employee assistance program (EAP) 
• 401k 
• Profit sharing 
• Free Life
• Free AD&D
• Free Disability insurance 
• Tuition Assistance 

*Salary information is a general guideline only. Actual compensation considers factors such as (but not limited to) the scope and responsibilities of the position, location, work experience, education, and key skills. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

*Our Company is dedicated to the principles of equal employment opportunity in any term, condition, or privilege of employment. We do not discriminate against applicants or employees on the basis of age, ancestry, race, sex (including pregnancy and sexual orientation/gender identity), color, religion, national origin, parental status, marital status, political affiliation, family medical history or genetic information, military or veteran status, disability, medical condition, or any other non-merit based factor or status protected by federal, state or local law

The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and requirements. Scheduling flexibility is required to accommodate changing business needs