Laboratory Operations Manager

Job purpose

The Laboratory Manager will work in coordination with Stone Clinical Laboratories/Gulf South Diagnostics leadership and in alignment with established Stone Clinical Laboratories/Gulf South Diagnostics strategies and policies to provide, maintain, control, and improve laboratory testing services. The Laboratory Manager is responsible for day-to-day supervision of testing personnel, reporting of test results, and proper performance of all laboratory procedures while working closely with the Technical and General Supervisors and Laboratory Director. The Laboratory Manager shall conduct job responsibilities in accordance with the standards set forth by Stone Clinical Laboratories policies and procedures, applicable federal and state laws, and applicable professional standards.

Duties and responsibilities

Included, but not limited to:

·      Participate in the establishment and maintenance of laboratory policies and procedures

·      Participate in the establishment of ranges, specimen requirements for tests, and acceptance criteria

·      Perform QC testing and recognize deviation from acceptable values

·      Follow established protocol for remedial action for QC variances

·      Ensure proper maintenance is completed

·      Ensure calibration period is adequate to cover testing

·      Oversee and direct proficiency survey testing

·      Assure remedial or corrective actions take place when test systems deviate from the laboratory's specified performance specifications

·      Ensure testing and recording of results in all lab areas are managed by the technical team

·      Understand reference laboratory workflow

·      Provide resolution for technical and non-technical variances occurring in the laboratory

·      Verify the Lab Director’s review of monthly QC, maintenance, patient records, and QA monitors

·      Ensure test analysis and specimen examination meets all acceptable performance criteria

·      Evaluate and/or implement new procedures, tests, or methodologies

·      Ensure that patient test results are reported & all criteria for test performance characteristics are acceptable

·      Organize workflow and ensure that employees understand their duties

·      Provide orientation to testing personnel ensuring lab users are trained on the correct use of the lab equipment

·      Ensure all users of the lab are wearing the appropriate PPE

·      Ensure all CAP, CLIA, OSHA, HIPAA, and any other appropriate regulatory standards are adhered to while performing related duties

·      Identify and resolve workplace problems, including tardiness or absenteeism

·      Ensure that the laboratory is cleaned/sanitized and maintain inventory in a neat and acceptable manner

·      Familiarity with LC-MS/MS instruments

·      Perform other similar or related duties as requested or assigned

The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

Qualifications

Required

·      Bachelor of Science or higher in medical technology, chemistry, toxicology, or related science plus 4 years of high-complexity toxicology testing experience

Preferred

·      Previous experience working autonomously in a clinical chemistry environment preferred

·      Prior experience in general blood testing preferred

·      Method development/validation experience considered a plus but not required

·      Previous lab management/supervisory experience preferred

Working conditions

·      May be exposed to noise, dirt, dust, fumes, loud noises and blood borne pathogens.

·      Must be able to work under stress and in fast-paced environment.

·      Emergent situations could extend working hours or require infrequent week-end work.

Physical requirements

• Must be able to work under conditions that require sitting, standing, walking, lifting, bending, reaching, pulling, grasping, talking, hearing and seeing.
• Reasonable accommodation may be made to accommodate a qualified individual with a disability.