What are the responsibilities and job description for the Service Cashier position at Gulf Coast Toyota?
Cashier - Gulf Coast Auto Park
We have an immediate opening for a full-time Cashier.
We are seeking a Cashier with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the caller’s business, and direct the caller to their destination. This position will also be responsible for basic accounting skills.
Responsibilities
- Calculate the customer’s bill using the dealership’s computer system
- Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
- Make change accurately and issue receipts to customers
- Answer phones and direct consumer to the proper department and follow up in a timely manner
- Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
- Operate switchboard telephone system
- Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
- Assist the managers with various clerical duties as needed
- Be friendly, professional, courteous and efficient when working with all customers and employees
- Familiarize yourself with department structures & internal procedures for assisting customers efficiently
Qualifications
- Experience with Microsoft Office suite is a plus
- Available to work flexible hours on weeknights & weekends
- Ability to communicate customers' interests needs and requests to management and sales personnel
- Professional personal appearance
- Clean driving record
- Dealership Experience
- Reynolds and Reynolds Experience
Benefits
- A competitive pay plan
- A great working environment where you’ll be supported by a team of professionals
- Medical, Dental & Vision Insurance
- 401K Retirement Savings Plan
- Paid vacation days
- Advancement opportunities for high performers
About our Company:
Gulf Coast Family of Dealerships located in Angleton, Texas is proud to be one of the premier Auto Parks in the Houston Metro area. From the moment you walk into one of our showrooms, you’ll know our commitment to our employees is second to none. We strive to make your career with Gulf Coast a good one – until retirement. The Gulf Coast Family of Dealerships is looking for candidates whose work ethics incorporate a demonstrated commitment to excellence and a desire to be the best. Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
If you’re looking for a rewarding career using your outstanding customer service skills, apply today.