Coordinator- HCBS

GENERAL SUMMARY:

The Coordinator-HCBS is responsible for developing and implementing an Individual Service Plan (ISP) for each assigned client based on the service specification in the client's Comprehensive Plan of Care (CPOC) and ensuring that client needs are appropriately met and that the services provided by Direct Service Workers (DSW) are in accordance with established Agency policies and procedures, as well as state licensure requirements.

ESSENTIAL JOB FUNCTIONS:

• Lead the hiring committee in recruiting and interviewing DSW applicants and make recommendations for hiring.
• Supervise and assist in training DSWs in accordance with Agency policies and procedures and state licensing standards. Provide client-specific training for each newly hired DSW and additional training, as necessary.
• Ensure that assigned DSWs comply with all Agency and licensing/regulatory requirements for providing personal care and related services to clients. Document supervisory conferences and observations, as well as any resultant corrective action plan, in the affected DSW's personnel file.
• Evaluate the job performance of each assigned DSW, not less than annually, using an Agency-approved performance evaluation tool.
• Assist the Director-HCBS Programs with the implementation of program policies and procedures and perform all job duties in accordance with established Agency and programmatic procedures, state licensing requirements, and deadlines.
• Must be available to perform the essential functions of a DSW and to provide direct care services for clients when Direct care staff or back-up staff are not available for shifts.
• Be available after hours and on weekends to provide on-call coverage and to respond to crises and client care issues. A timely response (within 30 minutes) is required for all missed calls.
• Maintain regular contact with Agency clients, families, and other involved parties by telephone and face-to-face contact, but in no case any less frequently than required by Agency and/or state licensure standards. Attend case reviews, quarterly meetings, and Plan of Care meetings, as required by licensing standards.
• Conduct and document an unannounced visit for each assigned DSW within 60 days of a DSW's hire and then annually.
• Ensure that all current required data is contained in each client's case file at the regional office, as well as in the binder located at the client's residence. Perform internal audits of client files regularly.
• Utilize each client's CPOC (or written service authorization/specifications, where applicable), as well as other Agency resources that may exist, such as an ID Teams or professional in-hours staff, including but not limited to an R.N., Social Workers, Professional Counselor, etc., to develop an Individualized Service Plan (ISP). Monitor the implementation of each ISP via frequent phone contacts and on-site visits.
• Inform all affected DSWs of any change in service delivery to a client promptly. This may include, but it not limited to, changes in the authorized number of service units, schedule changes, changes in medication (s)., etc.
• Routinely inform parents or guardians, client representative, Support Coordinators, and funding agency representatives, as applicable, of any incidents/accidents and changes in a client's health, welfare, or programming.
• Train staff to be familiar with the health conditions of clients to recognize and respond to medical emergencies. Immediately respond to any observed or reported significant changes in the physical or mental status of a client and notify a licensed medical practitioner promptly to ensure that the client receives prompt medical attention.
• Investigate and appropriately report all suspected and/or actual violations of a client's rights, as well as any suspected or actual incident of abuse or neglect of a client.
• Check, validate, and approve assigned DSW's time sheets, logs, and travel vouchers. All significant discrepancies in these documents must be brought to the immediate attention of the Director- HCBS Programs.
• Attend annual training and ensure that assigned DSWs attend annual training, as required by licensing standards and the Agency's training requirements.
• Assist clients and the regional office in the management of each client's funds, when appropriate and requested. Client funds are to be administered in strict accordance with the Agency's written standards regarding the administration of client funds by Agency personnel.

OTHER RESPONSIBILITIES:

• Attend pertinent provider meetings and training sessions to keep abreast of new technologies, as well as changes in programs.
• Attend Agency and staff meetings, as required.
• Ensure that clients' homes are compliant with fire, safety, and health standards, including licensure requirements, where applicable.
• Perform other job-related duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES:

• A High School Diploma and two (2) years' experience working with the elderly and/or people with developmental disabilities.
• Must have the ability to read and write, possess good interpersonal skills, the ability to handle multiple responsibilities, strong organizational and time management skills, and the ability to prioritize work and meet multiple deadlines.
• A valid driver's license per Louisiana law and access to a properly registered, inspected, and insured vehicle in safe operating condition.

Gulf Coast Social Services is an Equal Opportunity Employer.

Pay: From $39,000.00 per year

Benefits:

• 403(b)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Paid orientation
• Paid time off
• Vision insurance

People with a criminal record are encouraged to apply

Education:

• High school or equivalent (Required)

Experience:

• elderly/developmental disability: 2 years (Required)

License/Certification:

• Louisiana driver's license (Required)

Ability to Commute:

• Houma, LA 70360 (Required)

Work Location: In person

Salary : $39,000