What are the responsibilities and job description for the Gulf Coast JCB - Territory Sales Representative position at Gulf Coast JCB?
Company Profile
Gulf Coast JCB is the authorized JCB dealer for South Louisiana, committed to delivering industry-leading products, responsive support, and a customer experience rooted in honesty, urgency, and professionalism. We invest in our people and offer highly competitive compensation for individuals with the drive to excel personally and professionally.
Position Purpose
The Territory Sales Representative is responsible for driving machine sales within an assigned territory, developing new business, strengthening customer relationships, and promoting Gulf Coast JCB’s full range of equipment and services.
Position Type: Full Time, Exempt
Major Tasks, Responsibilities & Key Accountabilities
- Sales Development & Customer Engagement
- Identify and pursue new sales opportunities.
- Build strong relationships and establish trust with customers.
- Understand customer needs and recommend appropriate equipment solutions.
- Provide technical information, quotes, and product explanations.
- Answer customer questions regarding products, pricing, availability, financing, and rental policies.
- Follow up on quotes to maximize close rates.
Account Management
- Serve as primary liaison with assigned accounts.
- Maintain consistent communication through visits and calls.
- Enter all customer information, opportunities, and orders in CRM.
- Provide post-sale support and assist with issue resolution.
- Maintain accurate records of contacts, accounts, and orders.
- Support customer retention efforts and address concerns promptly.
Operational & Internal Coordination
- Coordinate equipment deliveries with operations.
- Keep showroom, displays, and equipment clean and presentable.
- Maintain CRM database (Salesforce experience preferred).
- Support marketing initiatives, demos, and customer events.
- Collaborate with service, parts, and operations for seamless customer experience.
Product Knowledge & Support
- Maintain strong knowledge of JCB equipment features and benefits.
- Stay informed on competitor products and market conditions.
- Troubleshoot basic machine questions for customers when needed.
Knowledge, Skills, Abilities & Competencies
- Industry experience desired (equipment, rental, agriculture, heavy equipment, etc.).
- Prior service, parts, or sales experience in a dealership or rental environment.
- Valid Louisiana driver’s license required.
- Territory management experience preferred.
- High energy, strong communication, and disciplined work ethic.
- Leadership potential for future advancement.
- Strong customer service skills and relationship-building ability.
- Able to thrive in a fast-paced environment.
- Must pass drug screenings and background checks.
JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state, and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED
JCB is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S., which can be found through our website at https://www.jcb.com/ en-gb/about/careers.