What are the responsibilities and job description for the Gulf Coast JCB - Shop Service Tech position at Gulf Coast JCB?
Company Profile
Gulf Coast JCB is the authorized JCB dealer for South Louisiana, committed to delivering industry-leading products, responsive support, and a customer experience rooted in honesty, urgency, and professionalism. We invest in our people and offer highly competitive compensation for individuals with the drive to excel personally and professionally.
Position Purpose
Reporting to the Service Manager, the Service Technician is responsible for diagnosing, repairing, and maintaining a wide variety of construction and industrial equipment. This position is based in Baton Rouge, LA.
Position Type: Full Time, Non-Exempt
Major Tasks, Responsibilities & Key Accountabilities
- Troubleshoot and repair excavators, skid steers, track loaders, boom lifts, rollers, and other
- machinery.
- Repair, replace, and rebuild components on hydraulic, mechanical, electrical, and powertrain
- systems.
- Perform preventative maintenance, annual inspections, and certifications.
- Diagnose hydraulic system issues.
- Read and interpret parts diagrams, service manuals, wiring schematics, and hydraulic schematics.
- Document work is performed and complete service reports accurately.
- Maintain a clean, safe, organized work environment.
- Represent Gulf Coast JCB professionally with customers and coworkers.
Essential Job Qualifications
- 3–5 years of experience repairing and maintaining compact or heavy construction equipment.
- Vocational training may be considered in lieu of experience.
- Welding experience.
- Computer literate with ability to learn diagnostic software.
- Strong history of safe work habits.
- High school diploma or GED.
- Basic math and measurement skills.
Knowledge, Skills, Abilities & Competencies
- Ability to organize, prioritize, and manage tasks.
- Capable of working independently with minimal supervision.
- Ability to read and understand hydraulic, mechanical, and electrical schematics.
- Strong mechanical aptitude and attention to detail.
- Commitment to high-quality work.
- Positive attitude and strong work ethic.
Physical Requirements
- Ability to stand, walk, lift, and carry materials for up to 12 hours.
- Frequent bending, kneeling, twisting, and working on uneven surfaces.
- Able to lift up to 75 lbs.
- Ability to use hands, arms, and legs to assemble and manipulate components.
- Ability to operate forklifts, cranes, and shop equipment as needed.
- Clear vision and hearing (with or without assistance).
- Good hand-eye coordination.
- Ability to communicate verbally in English at a functional level.
What It Means to Work at Gulf Coast JCB
Service technicians are the backbone of our dealership and the face of our service promise. This role is essential to delivering uptime, earning customer trust, and building a reputation of excellence along the Gulf Coast.
JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state, and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED
JCB is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S., which can be found through our website at https://www.jcb.com/ en-gb/about/careers.