Intellectual Developmental Disability Service Coordinator (FT)

• Bachelor's or advanced degree from an accredited college or university; OR
• Associate degree in a social, behavioral, human service, or health-related field including, psychology, social work, medicine, nursing, rehabilitation, counseling, sociology, human development, gerontology, educational psychology, education, and criminal justice; OR
• High school diploma or a certificate recognized by a state as the equivalent of a high school diploma, and two years of paid or unpaid experience with individuals with intellectual or developmental disabilities.

• Responsible for completing the initial Service Coordination Assessment and updating it as needed.
• Responsible for coordinating PDP development and implementation; including facilitating initial/annual planning meetings and any needed revisions; assisting in developing individual plans of care (IPC) or Service Option packages; making referrals to community resources; identifying barriers to plan implementation; maintaining communication with others involved in the plan and advocating for service needs on behalf of the participant.
• Responsible for monitoring the participant's progress in relation to the PDP.
• Frequency of face-to-face monitoring is determined by the service coordination assessment tool and the needs of the individuals served and should be at a minimum at least every 90 days; maintaining contact with all relevant individuals as determined by the PDP and communicating with the participant/family regarding progress and/or changing needs.
• Accurately completes all required programmatic and administrative documentation within accepted timeframes. Ensures that all required documentation has been forwarded to appropriate personnel and/or filed.
• Service Coordinators will be required to meet productivity expectations for face-to-face (A) and collateral (B) contacts for individuals on the caseload, including the following:
  • 1st month of employment: 50% of 1 A contact and 3 B contacts
  • 2nd month of employment: 75% of 1 A contact and 3 B contacts
  • 3rd month of employment: 100% of 1 A contact and 3 B contacts
• Will be responsible and accountable for the adherence to and promotion of the agency compliance policy and will require communication with various departments to foster, develop, and continue our community partnerships as it relate to the position.
• Treat all individuals with the utmost courtesy, decency, and respect.
• Provide responsive, and efficient services.
• Interact with staff, consumers, local entities, and advocacy groups to provide a service that meets local needs.
• Provide the highest level of Customer Service for both internal and external customers.
• Required to report personnel leave; flex time and emergency leave to assigned supervisor.
• Strict adherence to the professional, ethical, and legal requirements set forth in GCC's Business Code of Conduct as well as the Corporate Compliance Plan.
• Consistent adherence to the Center's Dress Code.
• Consistent adherence to Center safety guidelines and expectations.
• May be required to travel within Brazoria and Galveston Counties.
• Out-of-region travel may be required to attend training.
• Must maintain a clean driving record and driver's license in accordance with our Driver Policy.
• Requires current Texas Driver's License, reliable transportation, and must maintain current auto liability insurance.

• Receives direct supervision from IDD Program Manager

• Bachelor's or advanced degree from an accredited college or university; OR
• Associate degree in a social, behavioral, human service, or health-related field including, psychology, social work, medicine, nursing, rehabilitation, counseling, sociology, human development, gerontology, educational psychology, education, and criminal justice; OR
• High school diploma or a certificate recognized by a state as the equivalent of a high school diploma, and two years of paid or unpaid experience with individuals with intellectual or developmental disabilities.

• Bachelor's degree in Social Services.

• Minimum one year experience working with individuals with IDD.

• Knowledge of IDD resources, good interpersonal skills, knowledge of the social service network, and good time management/organizational skills.

• High level of organization.
• High level of time management skills.
• Self-starter.
• Ability to work independently and in a team.
• Ability to express self clearly and effectively, orally and in writing.
• Requires ability to work within a team approach.
• Requires proficiency with computer skills, programs, and email.

• Work will be performed in the Office and/or Field setting(s).
• May require varied work hours depending on the needs of clients.
• Out-of-region travel may be required to attend training.
• May require travel to various locations within Brazoria and Galveston Counties.
• Requires current Texas Driver's License, reliable transportation safe and current with all state requirements, and liability insurance.

• Assist supervisor when requested to complete special projects and complete all assignments within a time frame negotiated with the supervisor. Completion of other duties as assigned by supervisor as it relates to the program and position.

• Ability to transport, adjust, and/or move items up to 55 lbs.
• Ability to ascend/descend stairs.
• Ability to remain in a stationary position for long periods of time.
• Ability to handle objects.
• Ability to operate office equipment.
• Ability to move around within an office setting and/or other locations as needed; may include the ability to bend/twist, kneel/stoop, and/or reach for items.
• Ability to push/pull, crawl/squat as it relates to PMAB requirements; may be required to perform PMAB restraints as it relates to program requirements.
• Ability to detect and write effectively.
• Ability to hear (with or without aid).
• Ability to have visual acuity to operate a motor vehicle and observe objects within the work setting.

• Ability to accept constructive criticism.
• Ability to maintain regular attendance.
• Ability to understand, communicate, and comprehend accurate information with others in English.
• Ability to reason and analyze effectively.
• Ability to solve practical problems as it relates to position.
• Required to pass and maintain all center-mandated trainings.

• Ability to work alone.
• Ability to work closely with others.
• Ability to work closely with clients and/or family members with poor hygiene.
• Ability to work long and/or irregular hours.
• May be subjected to a hostile environment.
• May be subjected to a high crime environment.
• Potential exposure to tobacco products.
• May be subjected to both inside and outside environmental conditions.
• Subject to standard noise levels within the working environment.
• Travel by motor vehicle, van, bus, or plane may be required.

Salary : $18 - $20