What are the responsibilities and job description for the Senior Food & Beverage Manager position at Gulf Bay Group of Companies?
Welcome to the 4,000± acre luxury master-planned community of Fiddler’s Creek, a Gulf Bay Development. The vibrant community represents an evolution of the private club experience, a welcoming, relaxed and comfortable lifestyle that is reflected in the warm and graceful attentiveness of the staff and the sense of genuine community among members. Fiddler’s Creek and Gulf Bay employees have a strong sense of responsibility, loyalty, confidentiality, and ethics. Each individual possesses great initiative with a deep understanding of their individual role and a passion for the luxury club and service market.
Position Summary
Accountable for all food and beverage production and service for the outlets. Manage the hiring, training, and development of all F&B team members in conjunction with the Executive Director. Prepare an annual financial budget and achieves these goals throughout the year through proper forecasting, cost controls, labor management and revenue generating programs. Be an advocate and ambassador of outstanding service and understanding the critical role that meeting and exceeding expectations plays in the success of the operations.
Position Responsibilities
Position Summary
Accountable for all food and beverage production and service for the outlets. Manage the hiring, training, and development of all F&B team members in conjunction with the Executive Director. Prepare an annual financial budget and achieves these goals throughout the year through proper forecasting, cost controls, labor management and revenue generating programs. Be an advocate and ambassador of outstanding service and understanding the critical role that meeting and exceeding expectations plays in the success of the operations.
Position Responsibilities
- Develop an operating budget for each of the department’s revenue outlets; after approval, monitor and take corrective action as necessary to help assure that budget goals are attained.
- Ensure effective orientation and training for new team members, and implement professional development activities for experienced team members (planned and implemented).
- Schedule and monitor labor in an efficient, productive and profitable manner.
- Schedule and facilitate supervision of all food and beverage team members with optimal management coverage throughout daily operations.
- Inspect to ensure that all safety, sanitation, energy management, preventive maintenance and other standards are consistently met.
- Assure that all standard operating procedures for revenue and cost control are in place and consistently utilized.
- Greet guests and oversee actual service on a routine, random basis.
- Assist with wine lists and bottle/glass wine sales promotion programs, changes, edits and purchasing selections.
- Develop on-going professional development and training programs for food production, service, and bar production/service personnel.
- Address member and guest complaints and advice the Food & Beverage General Manager about appropriate corrective actions taken.
- Lead planning and implementing procedures for special club events and banquet functions.
- Maintain appearance, upkeep and cleanliness of all food and beverage equipment and facilities.
- Monitor employee dress codes according to policies and procedures.
- Manage physical inventory verification and provide updated information to the accounting
- Responsible for the proper accounting and reconciliation of the Point of Sale systems and member revenues.
- Maintain records of special events, house counts, food covers and daily business volumes.
- Attend weekly BEO meetings.
- Generate and send weekly Social Media content to Social Media Manager organize and maintain content on network drive.
- Conduct weekly FOH F&B Team meetings with immediate direct reports.
- High school diploma or equivalent required.
- Bachelor’s Degree in Resort and Hospitality Management or closely related discipline is required.
- Prior experience as a Food and Beverage Director or Manager in a high-end property (5 years minimum).
- Manager Food Handling Certificate.
- Extensive wine and mixology knowledge/experience preferred.
- CPR/AED certification required.
- Special event / banquet planning and execution experience a plus.
- Experience in high-volume restaurant or club experience a plus.
- Strong ability to lead and motivate the team.
- Thorough knowledge of food and beverage items, methods of preparation and types of service.
- Manage all orders received into the kitchen to ensure they are processed timely and in the order in which they are received.
- Excellent organizational skills.
- Possess attention to detail.
- Speak, read and write fluently in English.
- Proficient in Microsoft Office (Excel, PowerPoint, and Outlook).
- Ability to achieve positive guest relations and maximize guest satisfaction.
- Work a flexible schedule including nights, weekends, holidays, and fluctuating days off.
- Schedule vacations during the off-season months.
- Grasp, lift, carry or transport up to 50 pounds.
- Push/pull wheeled carts weighing up to 100 lbs.
- Stand and walk for length of scheduled shift.
- Reach with hands and arms; stoop, kneel, crouch or crawl.
- Perform the duties of this job while exposed to outside weather conditions as necessary
- Express and exchange ideas by means of the spoken word accurately, loudly, and quickly.
- Perceive the nature of sounds at a normal speaking level and make fine discriminations in sound.
- Have visual acuity to determine accuracy, neatness and thoroughness of the work assigned.
- Perform the duties of this job while exposed to outside weather conditions.
- The noise level in the work environment is usually moderate.
