What are the responsibilities and job description for the Maintenance Repair Tech, Staff position at Guitar Center?
At Guitar Center, we value creativity and music. Our Repair Technician will provide excellent customer service while performing maintenance and repair services on customer-owned instruments. This role is ideal for someone who is passionate about music and committed to helping customers.
Key Responsibilities:
- Interact with customers to ensure a positive experience
- Service customer-owned instruments with high craftsmanship
- Maintain store-owned gear as requested
- Skilled understanding of repairing guitars
Requirements:
- Foundational product knowledge on Guitar Center products
- Customer Focus: Understands customer service principles and able to provide an excellent customer experience
- Training: Able to effectively train learners and communicate information and techniques so that they are retained