HR Benefit Analyst- Retirees

GENERAL STATEMENT OF DUTIES
Position performs complex professional personnel work in the administration of the human resources program in the areas of benefits within the Human Resources Department.    
 
DISTINGUISHING FEATURES OF THE CLASS
An employee in this class demonstrates analytical skills by successfully handling complex issues related to benefits administration. The employee exercises judgment and discretion in applying and interpreting personnel and departmental guidelines; communicates effectively with employees and with management on a one-to-one or group basis; makes and communicates decisions; works independently.   Work requires frequent and regular contact with customers both inside and outside of direct reporting relationship.  The purpose of the contact is to address specific issues and/or general policies. Work is performed under the general supervision of a Human Resources Manager.

• Administers assigned functions (benefits administration)
• Collects and analyzes statistical data in assigned functional area(s).
• Tracks trends and developments in assigned functional area(s).
• Conducts studies, performs research, and prepares reports.
• Reviews, interprets, and recommends policy and procedure improvements.
• Participates in working groups and committees.
• Provides training in assigned functional area(s).
• Performs other duties as assigned.

 HR Benefit Analyst- Retirees 

• Manages day-to-day processing of health, dental, and vision for retirees and dependents.
• Coordinates and enrolls eligible retirees in the post-retiree health insurance program. 
• Provides primary oversight and administration for all post-retiree health benefits and ensures compliance with eligibly requirements.
• Provides benefits overview during new employee orientation (NEO) and assists new hires with benefits enrollment
• Reviews and reconciles benefits / vendor invoices.
• Coordinates and manages retiree insurance billing and the pension insurance deduction process with the NC Local Government Employees Retirement System 
• Monitors and tracks timely receipt of various benefit-related documents, e.g., health insurance dependent verification forms.
• Updates and maintains benefit information on all retirees.
• Coordinates and resolves issues with vendors and retirees.
• Conducts annual open enrollment for assigned benefits; works with team to review and process benefit elections.
• Provide oversight and communication with the County’s benefits portal and work with system administrators to resolve or troubleshoot benefit related issues.
• Reviews, updates and maintains benefits enrollment and rate tables for set up in the benefits platform for retirees.
• Participates in training sessions on benefits topics and issues.
• Serves as back up for the HR Benefit Analysts for active employees.

• Thorough knowledge of departments served, county policies and procedures, Human Resources processes, laws, trends, and general statutes affecting Human Resource administration.
• Thorough knowledge of the human resources function and its impact on the organization.
• Thorough knowledge of HRMS purpose, function, and capabilities.
• Thorough knowledge of accepted accounting and payroll processing practices.
• Knowledge of Human Resource policies, job processes, and budget planning.
• Knowledge of modern office practices and procedures.
• Skill in operating office equipment.
• Ability to effectively communicate both orally and in written form.
• Ability to exercise judgment and discretion in applying and interpreting personnel and departmental guidelines.
• Ability to work with employees at all levels within the organization.
• Ability to maintain the confidentiality of personnel records and discussions;
• Skill in gathering and analyzing complex data.
• Skill in analysis, strategic thinking, and problem solving.
• Ability to understand a variety of complex problems and generate creative solutions.
• Ability to conduct training using methodologies and practices sufficient to provide instruction to employees in the use of computer systems software and hardware.
• Ability to develop and maintain agency databases and provide information system needs to end users.

Minimum Qualifications
Graduation from a four year college or university with a major in Human Resources Administration, HR Management, Public Administration, Business Administration, Management Information Systems, or a closely related discipline and three years of progressively responsible experience in Human Resources; OR an Associate's degree in with a major in Human Resources Administration, HR Management, Public Administration, Business Administration, Management Information Systems, or a closely related discipline and five years of progressively responsible experience in Human Resources OR; High School Diploma or GED and seven years of progressively responsible experience in Human Resources. 
 
Preferred Qualification
Experience in a centralized governmental Human Resources Department.
 

Physical Demands
An employee in this position must be able to physically perform the basic life operational functions of kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions.  The employee must be able to perform light work exerting up to 10 pounds of force routinely and/or in excess of 20 pounds of force occasionally to lift objects.
 
Working Conditions
Workspace consists of a normal office environment.  No adverse environmental conditions.

May Require Driving
This position may require driving for this position whether driving a County owned or personal vehicle to conduct county business such as but not limited to attending conferences, meetings, or any other county related functions.   Motor Vehicle Reports may be verified for valid driver's license and that the driving record is compatible with the county's driving criteria.
If a personal vehicle is operated for county business proper insurance is maintained as per Guilford County's vehicle use policy.

 
Special Note: This generic class description gives an overview of the job class, its essential job functions and recommended job requirements.  However, for each individual position assigned to this class, there is available a completed job description with physical abilities checklist which can be reviewed before initiating a selection process.  These job descriptions can provide additional detailed information on which to base various personnel actions and can assist management in making legal and defensible personnel decisions.
 

Salary : $59,118 - $70,942