What are the responsibilities and job description for the Medical Receptionist position at GuideWell Emergency Doctors?
General Summary:
A Patient Service Specialist will play a very key role in the success of the facility and the patient’s overall experience. Strict adherence to organizational Protocols and Values is a must. A Patient Service Specialist will work in a fast-paced and exciting environment and apply their skills in a highly visible and critical role. Crucial Care provides non-hospital-based emergency care in a hyper-efficient delivery of Emergency Medicine Specialty Services combined with outpatient facility efficiently provides high quality care that can yield lower ER visits, lower hospital admissions and create savings.
Description of Essential Duties:
Under the direction of the Front Office Supervisor, the Patient Services Specialist is responsible for:
entering new patients into the patient database
verifying insurance
getting authorization from insurance companies
putting together patient charts
scheduling patient appointments
collecting copays and contracted rates from patients
coordinating admissions
auditing charts for completeness and obtaining any missing information from the clinical team
Follow the information security policies and management system, contributing to their effectiveness, and actively reporting on their performance
Job Requirements:
Education:
High School
Experience Years:
0 Years
Experience Type:
High School diploma or equivalent
Active BLS certification strongly preferred
Previous patient services experience in a medical office setting preferred
Must successfully pass a Level 2 background screen and drug test
Able to perform the duties expected for an active role in a busy office environment (standing, walking, teaching, public speaking, pulling, pushing, lifting, etc.)
Ability to use all necessary office equipment (faxes, copiers, computers, telephones, etc.)
Able to stand and work up to 12-hours in a day
Legibly write English, clearly speak English and proficiently read English
Certifications/Licenses:
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Travel: Negligible