What are the responsibilities and job description for the Retirement Product Manager position at GuideStone Financial Resources?
Experience GuideStone!
We are an innovative organization that invests in the spiritual, relational, financial, physical and professional development of our employees. We have a culture that values excellence, teamwork, humility, integrity, compassion and stewardship.
What We Offer You!
We offer employees a generous benefits package, flexible work schedules, the opportunity to be involved in community outreach and tuition reimbursement.
Job Summary
The Retirement Product Manager has responsibility for the product development and management of the Retirement product line. This responsibility includes supporting the revenue growth goals by providing best-in-class products and service while minimizing the time to market. The goal of this position is to provide valuable product solutions for customers and the organization by gaining a strong understanding of needs and opportunities, performing thorough and efficient analysis of alternatives, and summarizing and effectively communicating alternatives and recommendations to stakeholders.
What You'll Do
We are an innovative organization that invests in the spiritual, relational, financial, physical and professional development of our employees. We have a culture that values excellence, teamwork, humility, integrity, compassion and stewardship.
What We Offer You!
We offer employees a generous benefits package, flexible work schedules, the opportunity to be involved in community outreach and tuition reimbursement.
Job Summary
The Retirement Product Manager has responsibility for the product development and management of the Retirement product line. This responsibility includes supporting the revenue growth goals by providing best-in-class products and service while minimizing the time to market. The goal of this position is to provide valuable product solutions for customers and the organization by gaining a strong understanding of needs and opportunities, performing thorough and efficient analysis of alternatives, and summarizing and effectively communicating alternatives and recommendations to stakeholders.
What You'll Do
- Manage key departmental and strategic initiatives, workgroups, business process reviews, and Product efforts for the Retirement Line of Business. This includes developing project plans, project management, research and analysis, data analytics, creating project requirements and test plans, coordination and performing testing, go-to-market activities, and communication and feedback to department management and personnel regarding new processes and features.
- Collaborate with all functions within the Retirement line of business, including sales, relationship management, business strategy, compliance, operations, and other support areas to inform the creation of product strategies for existing products and services.
- Support the development and execution of product vision, strategy, and prioritized roadmaps of existing products, services, and applications for the retirement line of business through strategic analysis, organizational knowledge, competitive and industry research insights, feasibility assessments, development, and evaluation of new business ideas, and supporting ongoing reporting and analysis needs.
- Drive research & development, and support or lead the launch of new product or partnership opportunities for existing products and services through market assessment, defining product concepts and success metrics/KPIs, conducting primary and secondary research, financial analysis, formulating hypotheses into actionable insights and recommendations, and collaborating with Retirement Platform Management leaders and other business stakeholders to develop, and deploy solutions.
- Contribute to managing the product health supporting product P&L – tracking specific KPIs and providing visibility to Leadership.
- Periodically engage key stakeholders to track customer satisfaction and identify opportunities for improvement.
- Coordinate product/service issue resolution across all relevant functions within the organization, as appropriate.
- Assist marketing and sales in defining product positioning, key benefits, and target customer – supporting broader go-to-market strategies.
- Other responsibilities as assigned.
- Bachelor’s degree or 5 years equivalent work experience; MBA preferred.
- 2-5 years in retirement products.
- Industry research experience preferred.
- Extensive knowledge of retirement plan products, especially GuideStone’s.
- Strong research, networking, product planning, and management skills.
- Proficient in financial analysis, leadership, and investments, particularly GuideStone’s mutual funds.
- Excellent interpersonal, negotiation, mediation, communication, facilitation, and presentation skills.
- Resourceful in acquiring industry and competitor information.
- Ability to anticipate needs, prioritize responsibilities, and interact with all organizational levels.
- Ability to use industry knowledge and analysis to provide practical solutions that address concrete needs and are sustainable.
- Experience with vendors.
- Proficient in MS Office and GuideStone system applications.
- Complete confidentiality regarding GuideStone business matters.