What are the responsibilities and job description for the Client Service Intern position at guidepoint?
Overview:
Our Sydney office is seeking an Intern to join our Client Service team. This is a fantastic opportunity to join a dynamic, fast-paced start-up environment to work on projects within multiple industry sectors.
If you are a goal-oriented and organized individual who enjoys learning new things, then this opportunity might be the one for you!
This is a 3-month paid internship (with possible extensions) starting in January 2026.
What you'll do:
- Work on task and projects assigned by the Project Managers
- Data entry and updating the CRM database
- Coordinate with vetted experts to organize phone consultations with the clients
- Assist in recruiting top industry subject matter experts into the Guidepoint network by screening their suitability for specific projects
- Perform ad-hoc industry research to identify topical trends or alternative outreach platforms, when necessary
- Operate with a teamwork mentality that leads to building and maintaining strong relationships with other Guidepoint colleagues
What you have:
- Currently pursuing a Bachelor’s degree in Sydney
- Ability to work at least 3 days a week (must be able to commit to a weekly fixed schedule i.e. Mon to Wed or Wed to Fri)
- Must be fluent in English
- Intellectual curiosity and desire to learn
- Proactive, positive, creative and resourceful self-starter
- Strong sense of responsibility and high level of integrity
- Outstanding interpersonal, written and verbal communication skills
- Ability to work in a fast-paced entrepreneurial environment and enjoys achieving goals
- Effective time management skills with capability to multi-task under a tight deadline
What We Have:
- Fast-paced and start-up environment
- Competitive hourly rate
- Sydney CBD location
- Ambitious and driven people
- Hybrid work arrangement
About Guidepoint:
Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.
Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.
At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.
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