What are the responsibilities and job description for the Hardware Manager position at Gui's Lumber?
Overview
We are seeking a dedicated and dynamic Manager to lead our team and drive the success of our retail operations. The ideal candidate will possess strong leadership skills and a passion for retail sales, ensuring a positive shopping experience for our customers while maximizing store performance. This role requires effective team management, strategic planning, and a commitment to employee development.
Duties
- Oversee daily operations of the retail store, ensuring high standards of customer service and operational efficiency.
- Manage and mentor team members, providing guidance on best practices in retail sales and customer engagement.
- Conduct employee orientation and training sessions to ensure all staff are equipped with the necessary skills and knowledge.
- Lead the interviewing process for new hires, selecting candidates who align with company values and culture.
- Utilize retail math to analyze sales data, inventory levels, and performance metrics to make informed business decisions.
- Implement strategies to enhance sales performance, including promotional activities and merchandising initiatives.
- Foster a positive work environment that encourages teamwork, collaboration, and professional growth among employees.
- Maintain effective phone etiquette when communicating with customers and vendors to uphold the company's reputation.
Skills
- Proven experience in retail sales with a strong understanding of customer service principles.
- Excellent team management skills with the ability to motivate and inspire staff.
- Proficient in retail math to analyze performance metrics effectively.
- Strong interviewing skills to identify top talent for the team.
- Ability to sell products effectively while understanding customer needs.
- Experience in employee orientation processes to onboard new hires successfully.
- Exceptional phone etiquette for professional communication with customers and stakeholders.
Join us in this exciting opportunity to lead a dedicated team in delivering exceptional service while achieving business goals!
Job Type: Full-time
Pay: From $19.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Work Location: In person
Salary : $19