F&B Senior Supervisor - Willow Beach - JR03529-6110

This job was posted by https://www.azjobconnection.gov : For more

information, please see: https://www.azjobconnection.gov/jobs/7412925

Compensation Amount

20.00 USD Hourly

Job Summary

The Food and Beverage Supervisor assists the Manager in all aspects of

unit operations and floor management, including food, beverage,

equipment, and property to facilitate the fulfillment of financial goals

and company initiatives. In addition, the Food and Beverage Supervisor

assists in cultivating a team environment that provides exceptional

customer service while ensuring all staff members perform at a

consistently high level.

Job Description

**ESSENTIAL FUNCTIONS**

• Ensure complete guest satisfaction at all times by delivering
  
  

high-quality service and promptly addressing guest concerns in

accordance with established customer service standards.

• Monitor and supervise the setup, presentation, and ongoing
  
  

maintenance of dining areas, cashier stations, and food service

stations to ensure cleanliness, efficiency, and adherence to quality

standards.

• Assist the Manager with recruiting, interviewing, hiring,
  
  

scheduling, supervising, coaching, disciplining, and performance

evaluation of staff. Train and develop hourly team members to

achieve peak performance and support continuous improvement.

• Oversee daily operations to ensure compliance with all company
  
  

policies and regulatory requirements, including food safety,

sanitation, housekeeping, employee hygiene, uniform standards, and

proper food handling and preparation procedures.

• Maintain a safe and compliant work environment by ensuring proper
  
  

use, maintenance, and inspection of equipment and facilities.

Immediately report and document any safety hazards, incidents, or

unusual events to management.

• Support cost control initiatives by monitoring labor efficiency,
  
  

minimizing waste, controlling portioning, and ensuring proper use of

supplies and resources.

• Manage and monitor inventory control processes, including receiving,
  
  

storage, rotation (FIFO), stock levels, and ordering to prevent

shortages, overstocking, and spoilage.

• Assist in menu control by ensuring standardized recipes, consistent
  
  

portioning, pricing alignment, and proper execution to maintain

quality, profitability, and brand consistency.

• Assist in maintaining accurate cash control procedures, including
  
  

register operations, reconciliations, and adherence to financial

controls and reporting requirements.

• Ensure compliance with all applicable health, safety, and
  
  

environmental standards, including OSHA, local health department

regulations, and internal company policies.

• Communicate effectively with management regarding operational
  
  

performance, staffing needs, inventory levels, menu performance, and

any issues impacting service, safety, or quality.

**SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE**

• High School Diploma or GED preferred. Bachelor\'s or Business Degree
  
  

preferred.

• At least 2 years of experience in related management required.
• Food Safety Certified a plus.
• Demonstrated talent for interacting with a wide variety of people.
• Ability to effectively organize and coordinate multiple priorities;
  
  

ability to work well as a team leader; ability to problem-solve.

• Strong customer service abilities; actively looks for ways to assist
  
  

customers and coworkers.

**PHYSICAL AND MENTAL REQUIREMENTS**

• Moving about on foot to accomplish tasks, particularly frequent
  
  

movements from place to place within the unit. Bend, lift, carry,

reach/extend arms and hands above shoulder height frequently, or

otherwise move in a constantly changing environment.

• Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs.
  
  

frequently, and up to 50 lbs. occasionally.

• Ability t stand for the entire work day and to climb steps
  
  

regularly.

• Withstanding temperature extremes in freezer, refrigerator walk-in
  
  

and grill areas.

• Reading and writing work-related documents in English.
• Speech recognition and clarity, including the ability to understand
  
  

the speech of customers and co-workers and the ability to speak

clearly so that you can be understood by customers and co-workers in

English.

• Constantly communicates and receives verbal communication with other
  
  

employees in fast-paced environment.

• Physical presence at the job site is essential to perform job
  
  

duties.

**EQUIPMENT USED**

• Typical office equipment (computers, phone system, fax, copiers,
  
  

scanners, among others).

• Food service equipment (pots and pans, stove, fridge, fryers, among
  
  

others).

Founded in 1917, Guest Services has worked tirelessly to earn the

reputation as the premier hospitality management company and National

Park Service concessionaire in the United States. Guest Services takes

great care and pride in providing best-in-class services across a wide

variety of client sites including luxury communities, hotels, resorts,

government and business dining facilities, full-service restaurants,

state and national parks, outdoor recreation, boathouses, marinas,

museums, conference centers, senior living communities,