What are the responsibilities and job description for the GUCCI | Operations Controller - King of Prussia position at Gucci?
Summary
If you are a Dream-maker, this is the place for you. Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.Job Description
Role Mission
As a Gucci Operations Controller, you will be responsible for providing operational support to the business by overseeing an efficient stockroom and accurate inventory. You will support management in day-to-day operations including troubleshooting operational, service, facilities, and compliance issues.
You will serve as a “Gucci Ambassador” by promoting the Gucci Values and Mindsets. Passion for the brand is conveyed through creating a branded, luxury client experience. This person must possess a positive attitude, excellent communication skills and a passion for the brand.
Key Accountabilities
Operations
- Execute shipping and receiving process, reporting any issues to Store Director or Operations Manager and taking the necessary steps to resolve;
- Ensure timely movement of merchandise as directed by Store Director or Operations Manager while adhering to all procedures and guidelines, including but not limited to transfers, RTV’s and damages;
- Assist Store Director or Operations Manager with identifying problems in operations process and resolve them in quickly and timely manner;
- Maintain clear and accurate operations documents/procedures for reference purposes;
- Submit all 8300 and tax-exempt forms as received;
- Communicate all discrepancies/issues immediately to management;
- Process repairs and damages on a timely basis according to company guidelines;
- Assists with physical maintenance of the boutique;
- Place orders as needed for all supplies for the office and store;
- Ensure compliance with company standards, procedures, and security guidelines.
Inventory
- Ensure an accurate and organized store inventory at all times;
- Oversee store cycle counts, scheduled inventories, and reconciliation with support and direction from the Store Director or Operations Manager.
Key Requirements
- Bachelor’s Degree preferred;
- Experience with technology to utilize internal retail systems and shipping software programs;
- Ability to meet physical requirements of the position including but not limited to climbing ladders, bending, lifting boxes;
- 1 year of administrative or stock experience; preferably in a luxury environment;
- Strong attention to detail and ability to multitask;
- Familiar in Microsoft Word and Outlook;
- Flexibility to work a retail schedule, which will include evenings, weekends, and holidays.
Work Authorization
- Qualified candidates must have the proper work authorization to work in the United States
Accessibility
Our Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience. If you are interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at accessibility.americas@gucci.com .
For individuals assigned and/or hired to work in Philadelphia , GUCCI includes a reasonable estimate of the salary or hourly rate range for this role. This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled .
A reasonable estimate of the current base salary range is $22.00/hour to $24.00/hour.
EOE M/D/F/V
Job Type
RegularStart Date
2026-06-26Schedule
Full timeOrganization
Gucci America Inc.Salary : $22 - $24