MDR Analyst

Established in 2022, Guardz rapidly emerged as a noteworthy player in the cybersecurity sphere, securing $85M in funding and rallying a dedicated team of 100 industry professionals. Our vision is to foster a safer digital landscape for small and medium businesses across the globe. To this end, we introduced our comprehensive all-in-one Secure & Insure platform, and continue to grow and expand our team, our partnerships and our revenue.

We are looking for a motivated Junior/Medior MDR Analyst to strengthen our Security Operations team. The ideal candidate enjoys working with customers, analyzing alerts from EDR and ITDR solutions, and helping improve security based on real-world detections and incidents.

As a key member of the team, you will investigate security events, collaborate directly with customers, and contribute to refining detection and response processes.

Responsibilities:

• Investigate and respond to security alerts from EDR and ITDR platforms
• Collaborate with customers to discuss findings and provide clear, actionable advice
• Think along with customers about how to further strengthen their security posture based on incidents and detections
• Escalate complex issues to senior analysts when needed and contribute to effective incident resolution
• Maintain a high level of customer satisfaction through clear communication and a proactive attitude
• Support the continuous improvement of detection rules, playbooks, and processes
  
  

Requirements:

• 1–3 years of experience in a SOC, incident response, or similar role (internships and hands-on lab experience also considered)
• Knowledge of EDR platforms (e.g., SentinelOne, Defender for Endpoint) and ITDR solutions
• Understanding of Microsoft 365, Google Workspace and identity-related security concepts
• Strong analytical skills and attention to detail
• Excellent communication skills, with the ability to explain technical issues clearly to customers
• Fluent in English (written and spoken)
• Customer-oriented mindset and a proactive attitude
• Ability to work a flexible schedule, including evening or weekend shifts, based on on-call rotations
  
  

If you are passionate about cybersecurity, eager to learn, and motivated to work directly with customers to improve their defenses, we would love to hear from you!